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December 2025 by Nate Gibbons
I understand if the policy is, they cannot package perishables, and you must actually pack the box and even purchase the box. What I don’t understand is why you would make the customer buy an entire thing of tape instead of just letting them use your tape roll to tape the box. 25 years ago, I worked at a postal connections, and I would never dream of making somebody purchase tape to secure a small little box
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November 2025 by Matt T
These guys are AMAZING!!! They could not have exceeded my expectations more than they did. I needed to have a 1912 cash register packaged and secured. They made it a team effort and boy did they do an incredible job. They had to make me a customized box and really went above and beyond in protecting and securing it. Thank you for all of the extra effort!! When you need AMAZING I recommend the West Linn FedEx team!
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August 2025 by Aidan Hanson
Wouldn’t recommend. Refusal to provide services that’s advertised. Would recommend going to a different location or the UPS just down the road if possible…
I’ve been coming to this location for quite a while. I use their packing services as it makes things a lot easier and cheaper. However, they recently got a new manager, I want to say around a month or so ago, who had one of the employees tell me she isn’t going to order boxes that will work with the items I bring in on a regular basis, and had the employee tell me to go somewhere else.
I’ve been having them pack my stuff over the last three or so store managers, and none of them ever had any issues with it. In fact, they were happy for my business because besides what they pack, I bring in roughly 30 or so already packaged boxes per week. I’ve also got to say this new manager is not friendly nor does she provide a good customer service experience.
However, the rest of the staff is exceptional and provides a very positive customer experience.
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June 2025 by Craig Miller
Cannot get ahold of a real person. Good luck with their services
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June 2025 by Dan Duval
terrible service, broken equipment, wasted time. took 40 minutes to get five posters printed.
at the end, when they finally offered to do it the fast way and that took 2 seconds ... incredibly infuriating.
the condescending nature of the guy who kept trying to direct me back to the broken machine ... incredible. like another review said: it was like sketch comedy it was so overdone
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May 2025 by Anna
I went here to have some prints done on cardstock in a pinch. Ashton was beyond helpful and efficient! He made sure to help my prints fit in the envelopes and got them done for me so fast! If I ever find myself needing prints again I will definitely be back!!
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April 2025 by Carrie, Quite Contrary
Outstanding employees who understood my requests and addressed all of my concerns expediently.
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December 2024 by Nate Moran
Sent in print work 30 mins before I came in. They had questions for me and what do they do? Wait until I come in. I’m sure you were busy, but I am too. I’m on a time limit. Then when I ask David to cut my stuff, he acts like it’s a huge inconvenience for him.
My phone number was legit at the bottom of the email. You could have called me to ask what you needed clarified.
I do apologize for being vague in my email. My job requires a lot of print work, and I’m learning.
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April 2024 by Kevin Kevin
This place is horrible. This is the Dave Chappelle Pop Copy skit in real life.
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February 2023 by Robinson F.
I appreciate and rely on Kelsy and David's professionalism including detail orientation and on-time completion for my custom enlargement, oversize print jobs.
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February 2023 by PJ L.
Every single time I have gone to this location over many years, I have received above and beyond customer service, generous assistance and top quality services and equipment to utilize here at this location. David helped me yesterday and he's is Super in his patience, recommendations on best interest for your project at hand and attentive to all that's going on with your steps in following the plan to achieve the best outcome, while keeping his watchful eye on all other customers and being the best and serving communication in each person's time at this store. Way to go, David! Also if you ask, FedEx has a We Listen Team Member Shoutout business card so you can also give FedEx directly your opinion on their services provided. Which I did and even received a print coupon for doing so, which I didn't anticipate getting.
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January 2023 by Hòa Đặng
I feel like I've been treated horribly by the staff here. I've never wanted to give a place one star, but in this case, FedEx, I wholeheartedly concur. It's obvious that my racism was overt. There were only 2 employees there when I came, and they kept me waiting a long time to get attended to. They only converse with each other, however. I waited for a while here as an American customer entered and was serviced before me. So upsetting. When I returned home, they appeared to be gloating. I won't return here ever again.
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July 2022 by A B
FedEx is just awful. Absolutely everything about this company is the worst. NEVER a good experience in any way. They must find new ways to suck for sport.
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May 2022 by Diarmuid Ryan
I got passport photos here. Quality and service were great. Bailed me out after getting poor quality photos from UPS down the street.
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December 2021 by Michael Fuller
Excellent customer service!!The manager and his team worked tirelessly to get my complex order 100% perfect.
