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December 2023 by Acker
As a person with limited support, navigating this world can feel like everything is pushing against progress. It feels like we are swimming upstream. I appreciate Les Schwab’s customer service and care.I appreciate you for always being there for me when I need you.I appreciate this store specifically. You are one of the only things I can truly count on in this world.Thank you for remembering the little guys. I see you, seeing me :)
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December 2023 by A E
The staff was incredibly friendly. I wasn't aware that Les Schwab provides free flat tire repairs for original factory tires. However, I was disappointed with the wait time. The employees provided inaccurate estimates, initially saying it would take 1-1.5 hours, but it ended up taking 3 hours. While I understand unforeseen circumstances, improving the accuracy of wait time estimates would enhance the overall experience.
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October 2023 by Joel Chan
I had both Mazda CX9 and 3 here for breaks, shocks, and alignment done. Their fees are fair or significantly lower compared to have the same job done in a dealer (off course aftermarket parts vs. OE). Dealer quoted me $1750 for rear breaks and $620 here for my Mazda 3. Alignment check is complimentary, actual alignment is $129 for CX9. Technicians are very friendly and won’t push for over sale. No need for an appointment, they take walk-in; however, it always takes hours to get job done so drop off is recommended.
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September 2023 by Sam Workman
Great tire selection and service. Love the Prineville hometown feeling.
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July 2023 by Ahsan Ahmed
Always awesome, honest, can count on them to do the right thing. Never try to over sell. Frequently do things for free with a smile on their face. I will ALWAYS buy tires from them.
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June 2023 by No Nonsense
Friendly, professional and efficient staff. I strongly recommend this location. I would gladly go back there for service.
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June 2023 by Steven Feldman
West Linn Les Schwab could not jack up a 2022 Sprinter 3500 RV.
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March 2023 by j frost
Super friendly to do business with, and then the past 20 years of doing business with them I’ve only had one situation where a mechanic had an attitude problem. But spoke to the manager and everything worked out fine.
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February 2023 by Don Kunstel
Best tire service in the Northwest. Even with a recent corporate ownership change, the business model continues to value customer service, competitive pricing, and a trained professional staff with career opportunities to advance. Win, win all around!
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February 2023 by Jeff Longtain
Have always got my tires here, this past November we purchased another set of 4 and were given a rebate of $150. The catch it would be 30 days. Never received this rebate. Les Schwab would have never done this to a customer. The new ownership well guess they will. Time to find a new place to buy tires
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January 2023 by Janis Arnold
Awesome and quick service!
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January 2023 by dana skelly
I lived in rural eastern Oregon before moving to the Portland metro area. I have great appreciation for the Les Schwab company from our time there. We always felt valued as customers and people. The service was outstanding. It made it easy to proudly recommend them to anyone who asked.Maybe it's just the difference between living in rural areas and more fast paced ones, but I'm so sad to say how unvalued I have felt in all recent visits to this location.I came for a plug for a tire with a bolt in it, and though it was about an hour before they were able to look at my car, I heard the gentleman at the front counter tell a caller to come in, that they weren't busy. Knowing we will need new tires soon asked to make a separate appointment for that but was told briskly that I needed to do that online, as if my question was troublesome. And finally, after they had my car in the bays for at least 15 minutes, instead of fixing the flat they first tried to get me to pay for and fix a sensor error. My flat repair took well over 1.5 hours so far, and I am writing this while still waiting to get back on the road.I know your staff reads these. That's great, I hope you find this feedback helpful.
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January 2023 by Kim Bria
Quick greeting, great service, and popcorn!
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January 2023 by Ben Alsdorf
The very Best Place for Tires -Breaks and Service. Manager Tony is THE BEST!
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January 2023 by B. Dazey
Thank you for your help this week! You took great care of my car
