-
April 2024 by Skyelar Ott
Jerry was very helpful and great to chat with. He was very efficient and made check out a breeze!
-
March 2024 by alice seeger
Every time I need anything from the office, always quick, efficient, and friendly. THANK YOU JERRY. ALSO, place is always SPOTLESS with lots of easy access.
-
March 2024 by Tracey Donohue
Very friendly and accommodating! Thank you, Leslie and Jerrry!
-
March 2024 by Jerry Davis
I understand NWS better and what can be expected. I been storing at West Linn for over a year and being there is a great experience. I met the manager there there, Jerry, a true professional . He has all the qualities that any company could ask for. I wish all my endeavors in business could be as such. Jerry I’m sure I’ll be seeing you soon. Thanks Gerald Davis
-
December 2023 by Michelle Rodriguez
Called quite a few storage facilities over the past few days to ask about rates and features. My family is relocating to the PDX area early next year and will need somewhere to store much of our belongings semi long term. Spoke to Jerry and he walked me through the entire process and was incredibly kind and helpful. Definitely choosing Northwest!
-
December 2023 by Erica Noyes
Excellent customer care, did not end up renting a unit here because my destination has changed, but just having a few conversations with the site manager made me feel welcome and that’s rare. I would definitely recommend using them, and maybe in the future I’ll be able to work with them again.
-
December 2023 by Shannon Trout
If you’re looking for the best storage facility in town, this is it! The level of customer service goes above and beyond. The manager, Jerry Is extremely helpful and Knowledgeable. If you want a worry free experience this is what you’re looking for!
-
December 2023 by Riley Makin
Pretty top notch storage company. Jerry who manages the site in West Linn is a great guy and went above and beyond in assisting me with numerous things. Would rent here again.
-
November 2023 by Liv Chavarria
My storage unit got robbed while I was here and all I got was a new lock for the trouble since mine was broken off. It was a decent price comparatively. Convenient location if you live in West Linn. Keep in mind there is no dumpster here at all so you have to haul your trash home.
-
November 2023 by Kendall LaVaque
Great customer service. They helped me move units easily, great staff!
-
November 2023 by Tamara Ross
This facility is very clean and I always feel safe. The customer service (Jerry) is very friendly and thorough; so much easier than online etc. Access is efficient and easy. Great self-storage facility!
-
October 2023 by Kim Shore
The manager at the West Linn location, Jerry, saved me from my poor planning this morning. My dad passed a month ago and I rented a unit to be able to store his personal belongings. I did not view the unit prior to arriving with the movers, and there was no way his things would fit into the space. Jerry helped me before the office was open by getting me transferred into a new unit. Jerry went above and beyond with great customer service that helped me avoid what would have resulted in many shed tears.
-
October 2023 by Pat Shelton
We were extremely happy with the Northwest Self Storage in West Linn, OR. They have an excellent security system, which gave us great peace of mind storing our belongings there, and a very helpful onsite staff. Thank you so much for everything!
-
September 2023 by Shane Suan
When: Monday Aug 28th; 3:00 pm.We were assisted by a very helpful staff member Leslie. We were very fortunate that Leslie was covering the West Linn location because she normally covers their on Tuesdays only.Leslie was very professional, patient and helpful in guiding us to the right size 5x5 storage unit. We have been storing at their Wilsonville location for about five years, However, with consistent storage rate increases at the Wilsonville location, my wife and I decided to make the move to the West Linn facility, thus saving us about $60 a month, for the same size, 5x5 storage space.This storage facility is very convenient, right off the 205 at exit 6. This facility looks new and is well maintained. You have secured entrance and exit gates, as well as secured elevator access. Our 5x5 unit is on the 4th floor and all the units above the 1st floor is climate controlled to protect your stored items from the cold winter months and hot summer months...hopefully the storage rates at this West Linn location remain reasonable and do not climb to Wilsonville location.
-
September 2023 by Shane S.
When: Monday Aug 28th; 3:00 pm.We were assisted by a very helpful staff member Leslie. We were very fortunate that Leslie was covering the West Linn location because she normally covers there on Tuesdays only.Leslie was very professional, patient and helpful in guiding us to the right size 5x5 storage unit. We have been storing at their sister location is Wilsonville for about five years, However, with consistent storage rate increases at the Wilsonville location, my wife and I decided to make the move to the West Linn facility, thus saving us about $60 a month in storage rent, for the same size, 5x5 storage space.This storage facility is very convenient, right off the 205 at exit 6. This facility looks new and is well maintained. You have secured entrance and exit gates, as well as secured elevator access. Our 5x5 unit is on the 4th floor and all the units above the 1st floor is climate controlled to protect your stored items from the cold winter months and hot summer months...hopefully the monthly storage rates remain steady and do not climb to the Wilsonville location rates.
