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April 2023 by Mark C.
We have been customers of this bank for more than a dozen years, and are very disappointed with their poor quality of service; indifference and rudeness from the staff will not be condoned. We have choices about where to take our banking business, and we will go elsewhere.
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February 2022 by A Drake
Best. Bank. Ever. Amazing help during the beginning of the pandemic. Amazing customer service. Highly recommend!
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September 2021 by Powers Wolf
Closed account, Bank will not help you with any accounts if you are not a certain type of citizen that "fits the mold"Really had a weird feeling about them from the beginning.Kind of scuzzy in my opinion. I'm a contractor and I'm not comfortable divulging where each deposit came from to the bank teller?? Bizarre.
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May 2020 by Katie Wojda
Amidst COVID-19, the team at Pacific West Bank has worked tirelessly on our personal and business banking needs. We are so grateful for them, and we are thankful for how simple the transition was from our big-box-bank.
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April 2020 by Katie Wojda
Amidst COVID-19, the team at
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April 2020 by Chris Wojda
While the customer service at our old bank was good at the branch level, once anything had to involve corporate, they immediately became useless. On a Friday, before I even opened an account with Pacific West, I made a phone call and spoke to a VP who helped me to sort through our dilemma (on a weekend) and to make it all happen by Monday. It doesn't get better than that.
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April 2020 by Katie W.
Amidst COVID-19, the team at Pacific West Bank has worked tirelessly on our personal and business banking needs. We are so grateful for them, and we are thankful for how simple the transition was from our big-box-bank.
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April 2020 by Kathryn Atkinson
Small local bank that works hard for your commercial business and knows you as a person. Great staff and support for the local community.
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April 2020 by Kathryn Atkinson
Local bank that cares about its community. Great customer service.