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December 2023 by Zobeida Harp
Wonderful technicians, helpful, caring and kind people who truly care about our fur babies!
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August 2023 by Ellie Pearce
Our cat was outside and a stranger picked him up, took him here, and the vet let them take our cat home to their house without our permission. My family then to then go to a strangers house to get our cat. I understand that our cat was found and we’re grateful, but vets should not allow cats to go home with strangers who are not their owners without owners consent.
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August 2023 by Heather K
I've loved this place for years (9)! They are always friendly, warm, welcoming, accepting, respectful, and knowledgeable....what else could a pet parent ask for?! They will take good care of your beloved babies!
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May 2023 by Cameron Clark
Lindsay, Rachel and Dr. Erbach provided compassionate and quality veterinary care to our fur baby. We love it here! The staff is so friendly, experienced and knowledgeable, we are lucky to call this our local animal hospital!
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May 2023 by Spencer Piro
Front desk lady is kind, but I won't be back. Didn't take care of the problem on repeated visits and then canceled my appointment when I arrived 8 minutes late. I know it was 8 minutes because I was looking at the clock hustling to make it with my big dog and 1 year old that are tough to rangle. After 5 minutes of sitting there while they finished the conversation, I was told I was too late to take because the vet decided to take off early. I get that punctuality matters, but there is a policy for a reason, I met the terms of that policy and was turned away for someone else's early day. Will never return.
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May 2023 by Brandon Dorsey
This place is amazing 11 out of 10! Lindsay, Rachel and Dr. Erbach are so friendly and welcoming. We live close by and can’t wait to come back to bring our pup Zoey back! We feel the love here.
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May 2023 by Angel McKissack
We absolutely love this place! The service is amazing, friendly, fast, straightforward and they don't waste time with things that aren't needed. Both vets here are wonderful and really care about their job and animals. Our Doobie Doo will not go to another vet, even if I was to move, I would commute to this VCA everytime! Thanks guys! Doobie says thanks too!
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May 2023 by spencer p.
Requested to speak with a manger. They never called and never heard about this issue until I called to ask them to strop sending me text messages despite my previous requests.
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March 2023 by Jenessa Olson
Love the staff and care of our pets! They always follow up after our visits to make sure they are doing well. Couldn’t be happier!
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February 2023 by Christopher Crotty
We've been satisfied with the quality and ease of care provided. One of our dogs is also "high strung", and they do a good job of dealing with her agitation during visits. Nice staff and easy to schedule. Also, they don't price gouge on meds like some vets. They are competitive with mail order.
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January 2023 by Wendy H.
We just moved to the area. We were pleasantly surprised to find an appointment within a week. The front office personnel is incredibly friendly and helpful. Everyone in the office was so kind and my dog felt completely comfortable with them. We saw Dr. Erbach and she was absolutely great. Knew exactly what our dog needed. She was thorough and gave us several treatment options. Absolutely happy to have found our new veterinary team.
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November 2022 by Frank
I was worried about my dogs might have eaten something bad , that could have hurt their stomach , way very panicked , but...after my just walking in & asking some questions , staff helped give me some good simple advice on what I should do & watch for...I sincerely want to thank them for their support and caring attention.
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October 2022 by C O
They really rub me the wrong way when they think you don't have much money, very quick to offer putting your pet down instead of suggesting low income solutions elsewhere.I highly recommend that you shop around when they hit you with weak medications that don't seem to work, or too little of it/refusal to prescribe more without another expensive pat on the head when they know what the issue is already.
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October 2022 by Nichole Smailes
Great staff, super helpful, and our dog loves them! We're usually able to get an appointment within the week which is an absolute lifesaver for those not-an-emergency issues that can't wait 2 weeks (or longer) to be seen by any vet in Portland.
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September 2022 by Sabrina Leinbach
Dr. Scott Graff is an AMAZING Veterinarian. He is honest, kind, and patient with all my pets. No matter how small the issue he acknowledges my thoughts/concerns. I wish he did human medicine so he could be my DR! ? Also, Candice is wonderful. She’s always so kind and understanding - makes the impossible happen when it comes to scheduling. I am grateful my pets get the care they deserve at VCA West Linn.
