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November 2023 by Gary Sheron
Alejandro was very good at working. I have good phone for my husband and making sure that.
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November 2023 by Elizabeth Williams
I need Elizabeth and I came in this afternoon and Alejandro has been very helpful for me I have to say that I am a senior and therefore some things in technology I find puzzling and I was unable to sync my newer phone that I got right here at Verizon with an older tablet that I got at Costco and Alejandro was a genius he fixed the two he thinks the two phones not only that but he also we talked about quoted me how much it would cost me if I'm going to get the the mobile data if I'm going to get the mobile data because I right now my tablet is not a synced with my phone to get the mobile data so I need that for secure service when I'm traveling but Alejandra was very patient and I really appreciate that because it's harder for someone who is born when I was to always get all this straight so thank you you're wonderful you get all the stars I could give you
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November 2023 by Metta Canez
Alejandro helped me with my email he did a great job.
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October 2023 by Bennett Chelini
Horrible service. My wife has tried to get a new phone with this store for 2 months and they still haven’t gotten it figured out. We have been to the store 7 times over the course of 2 months and just more problems caused by them. DO NOT GO TO THIS STORE! Absolutely terrible experience. Go to any other store, just not this one.
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October 2023 by Gail Gartner
Noah was efficient, knowlegeable, and friendly.He got me set up with a new phone and accessories in record time, and clearly informed me of details of the purchase.He is an asset to the company.
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September 2023 by The The
Coming here was the best decision I could have made! Thanks to Noah, getting my phone stolen went from a total hassle to a quick fix. I am so grateful that I chose to come to the West Linn Verizon instead of anywhere else. Thank you Noah for making a tough time easier!
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September 2023 by Marjorie Hitzl
Excellent customer service…and products! Going on my 10th year with Verizon.
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August 2023 by Me Me
Great experience! Ordered a new phone and it came perfectly good, they helped us with the data transfer and a very smooth process!
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July 2023 by Dawn Kimlinger
It was just Noah and me. Incredibly knowledgeable, personable and easy to converse with. He explained everything well, giving me advanced information for anything he thought would be surprising. I am just shy of 20 years with Verizon. Best session I have ever had at any store.
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May 2023 by Rhonda Linstrom
Noah was amazing. He multitasking like a pro and maintained courtesies with all customers. Very smart and kind. My best experience with Verizon ever and I've been with you almost 20 years!
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May 2023 by Britton Stutz.
Everybody was so eager to help at every point during my time there and they were all super personable and awesome! It was all easy peasy!
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May 2023 by Revae Hackett
Justin, the sales rep, was very knowledgeable, helpful and personable!
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April 2023 by Shannon Ilas
I went into the West Linn Verizon store to trade in and upgrade two phones and transfer another line to one of the hand me down phones. It was as confusing as it sounds. Noah was patient and kind and he not only worked on my complex task but also helped others in the store. He even helped an older customer who couldn't remember her email log in :). Noah was the only employee for most of our transaction and I hope they're able to hire more employees to help with the demand. Everyone who came in had similar needs (transferring lines, adding lines, etc) and there were times the wait was fairly long because the tasks were complex, but Noah gave each customer his full attention and made everyone feel their needs were being met. He went above and beyond and remained cheerful throughout the entire time I was there.
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February 2023 by HV S.
UPDATE since my original review: The day this review was posted, I got a message back with an email for a regional customer service person. I immediately contacted him. He was fantastic and resolved everything. It took time to get it through all the systems, but we got the money we were owed back. So I am grateful for the help. I've updated my rating to 3 stars as this should have never happened and shouldn't have taken a 1 start rating/review to actually get anyone to help me. I have heard since that the store manager is no longer there so that's also a plus. I am grateful to their regional service manager for resolving our issue.
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January 2023 by Nicholas Love
Mac, thank you for your help! I love my new phone! I wish there were 6 stars to give you.
