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February 2024 by Madi Kuranbek
The service was really fast and really in a high level. Especially,miss Victoria helped us a lot. Thank you very much ! (We got Samsung s24 on att)
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February 2024 by Judie Nelson
I was helped by Victoria as soon as I walked in the door. She spent a lot of time with me on the 2 occasions that I went into the store. She is very knowledgeable and very personable.
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January 2024 by VNM Vette
everyone is very friendly , professional and attentive
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December 2023 by Allie Mathis
Simi helpful
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November 2023 by Katherine Haynes
I went to this store about a month ago. Wendy and Seth were ABSOLUTELY fantastic! They helped my senior Dad out of a BIG mess and I can’t thank them enough! They had so much patience with us. Wendy, in particular, worked with us for a long time and we left very satisfied customers. I will definitely come back to this particular location for any other AT&T needs in the future! I have been to a few different AT&T stores and this is hands down my favorite!
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October 2023 by Claudia Kniffin
Had an excellent experience at the Wilsonville AT&T store today. We first called in to see what kind of wait there would be and Hanna encouraged us to come in an that we would get taken care of. We went in and were warmly greeted by Hanna who was personable, helpful and very knowledgeable. Seth was the same and they worked well as a team. We purchased a new phone and accessories and Seth got all of our data transferred smoothly and left a new phone and had an awesome experience.
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September 2023 by kristi abu
I always have great customer service from this store! Thank you so much Hanna for listening and going above and beyond to help me.
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September 2023 by Katherine H.
Wendy and Seth were absolutely FANTASTIC! They helped my senior dad out of a big mess and I can't thank them enough! They had so much patience with us. Wendy, in particular, worked with us for a long time and we are leaving very satisfied customers. I will definitely come back to this particular store for any other AT&T needs in the future! I have been to a couple of AT&T stores and this store hands down is the best in my opinion!
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August 2023 by Shawna Pucik
Great customs services, team work overall great experience. Hannah the recruiter was there and she was amazing so helpful and informative she is will be a great leader. Jason was our rep however he was new and she guided him every step of they
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August 2023 by mannyt1701
Yesterday I visited the Wilsonville AT&T store only two on staff and they were busy but accommodating and I didn’t mind the short wait for help. Hanna the salesperson was great at showing me my options for a new phone. She also helped me save some money on my premium unlimited phone plan which turned out to be less than the regular plan I was on.
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July 2023 by Shirley L
We were having major frustration and issues unlocking our phones with AT&T on line and getting nowhere! It was impossible to get a hold of a "real" person and the circle went on and on before we visited the Wilsonville Store. Tony and Wendy were of GREAT assistance and customer service! They deserve 5 stars. In a world where customer service is a lost art Tony and Wendy were a refreshing change. Thank you Tony and Wendy!
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July 2023 by Canid Cult
Hanna was VERY helpful, and I appreciate her professionalism so much. She was able to get through customer service over the phone when I couldn't, and we finally unlocked my phone. Thank you so much.
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June 2023 by Brittany W.
ZERO stars I would give the store, especially the manager. From the minute I got my phone. It wouldn't update the software while I was in the store purchasing the phone. Red flag! I asked if it could be a lemon and I was told it rarely happens. It wouldn't load almost every time I tried to use it , Wi-Fi or not. . 4 trips to the store and a trip to the Apple Store later, I got a different excuse every time. I went with it even though the 14 day return policy was rapidly approaching. I went back 3 days after I got it, obviously within the time frame but no help, just another lame excuse. I told them every time I needed the phone bc I was leaving the country to lay my husband to rest and even then, no help, just condescension and nonsense. Now I'm past the 14 days and they can't and refuse to help me. I cannot recall any business I've ever been treated so poorly. I did leave the country and had a phone not loading, just a paperweight and I was entirely unsafe- the one thing I got the phone for. I got it with plenty of time in case something like this happened. I went to the store when I returned and insisted on a phone that works. The manager was most unprofessional. I told her to call the police bc I was not going to leave without a functioning phone. She did and the officer recorded the whole thing. The manager was even awful to the him. If you buy a phone there, don't expect even a modicum of courtesy, rather a look down the manager's nose. I highly recommend you NOT frequent this store. If at any point you need help, they'll leave you high and dry. ,
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May 2023 by Sharon Brookshire
I went into ATT tonight because my phone was stuck on Voice Over. I could not access anything and my phone auto dialed 911 several times. Very stressful! It was 7:30pm by the time I walked in the door. Both employees jumped right in to get my phone working again. It was after closing time by the time the phone unlocked and they didn't make me feel rushed or act like I was holding them up. I really appreciated their great attitudes and friendly customer service!
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May 2023 by Dan Holden
I just wanted to give a shout-out to "Hanna" for being so patient and helpful yesterday. Before I left the store she made sure everything was working regarding my Apply Watch and iPhone pairing. Hanna even did a review of my current plan and we made a few necessary changes that I'd over-looked in the past. What else can I say? Simply top-notch customer service!
