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March 2024 by Oceanna H.
Please do not come to this hotel. Keep your family safe. Me and a few family members spent a night here lastnight to celebrate my birthday. Coming in the atmosphere was generally good, but its pretty obvious that they haven't remodeled in a while. We got a room with 2 queen beds. When we layed down my mom noticed the blankets didn't smell like bleach, instead they smelt like dust. She woke up two different times because she felt like she was being bit. We slept in the complete dark (there was NO overhead lighting in the room.) and all night long a bar next door called "boones junction" played loud music. After breakfast, we went back to the room to pack and checkout when I noticed a bed bug crawling inside of one of the pillow cases. We were able to capture it, and when we went to the front office no one was there to help us for at least 10 minutes. We rung the bell, called the emergency service number, and still got absolutely no response. When we finally did, she simply gave us her email asking to send pictures of the bug, even though we gave it to her alive. The hotel needs to be shut down and GUTTED.. it's old anyway. and you need to give people their money back because this is a dirty, outdated, sloppy hotel.
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March 2024 by Nicolette Duffus (Ivy)
Another nice, quiet weekend well spent. We have stayed at Wilsonville Best Western numerous times over the last few years 3-4 years. The bed was comfortable, water was hot, and breakfast was warm. No complaints from us?☺️
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March 2024 by Saifoloi Anoai
I am a very simple person. I love this place. Team here very friendly. Very peaceful, and everything you need is around the area. A few minutes walk to the gym, grocery store, and restaurants around the area. Keep up great work
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February 2024 by Mary Hartley
Very nice motel with accessibility to I-5 Portland and Wilsonville. Loved my room and the morning breakfast included was absolutely great! I would stay again!Rooms: Room was very nice with great walk in shower and a kind of kitchenette.
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February 2024 by Annie S
The rooms were nice. Pool & Hot Tub were nice. Staff & Cleaners were nice. Location is right off highway. Across the street is a bar and down the street BK, Walgreens. Not too far away Starbucks, Dutch Bros, McDonald's &
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February 2024 by Richard Bowles
Staff is friendly, especially housekeeping. Rooms are spotless. Some rooms need refresh due to age.Rooms: Bathrooms are clean, however fixtures are old. Some shower heads and faucets loose in wall. Ceilings stained from leaks above.
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February 2024 by Esmeralda Pellissier
The staff was good. The room was dirty the floor was sticky by one of the beds the headboard had white blotches on it. The shower mat had a burn mark on it. The hallway smelt like mildew.Rooms: Are not cleaned properly.
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February 2024 by Thomas
Rooms were very clean and comfortable. Breakfast had a large variety of goodies. Great coffee too.
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February 2024 by Janine Louw
EMILY, thank you!! You were so proactive in try to help us and are an absolute superstar!! Like so many others, we were affected by the recent winter storm and were really fortunate to find accommodation here. Andrea (who was as wonderful!) and Emily were going above and beyond to try and assist everyone, under such crazy circumstances. Thank you for everything!!
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January 2024 by Isla P.
Room was okay. Bed was okay. Breakfast was okay. When a pipe burst here Mon night (or Tues technically- 1230am), guests were awakened by fire alarms- went outside waiting for fire dept. When the cause was discovered we went back inside but many rooms were flooded I heard. Ours wasn't yet but the hallway carpet outside was, & when it got to our room we decided to pack up & split (there was no more vacancy, so nowhere to put anyone). No plumbing since water valve had to be turned off. So much bustle & commotion, the minimal staff were too busy to deal much with the guests. I Do Not blame anyone for this happening. Bad Winter. What made me unhappy was the battle in getting a refund for that night. I called every day afterward. Mgmt finally called me back after four days to approve a refund. I know they were (& still are) dealing with so much, but as a store manager myself, I know how important it is to respect the customer's experience. When I finally called Corporate (in Arizona) after not being called back by motel, Jocelyn was so calming & apologetic- I felt taken care of.
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January 2024 by Michael Travis
This place is a health hazard.The only plus is its proximity to I-5.Upon check in there was nobody watching the cameras so we stood up front for at least 5 minutes to then have to call and request to check in. At this time we were told the spa was out of service, but the pool was open until 10. The room had botched repairs to the bathroom shower faucet with an opening into the wall space behind. There was also a lot of dust and cob webs. Other customers passing through were heard like there were no walls. We were placed in a room directly across from the laundry room that was active long before waking hours. The sound proofing is non existent. The bedding needs thrown out it’s completely ratted and scratches. There was mold growing on the walls of the bathroom and moldy bread served for breakfast. To top it off the queen beds were full size only.Rooms: Never returning.Safety: Mold is a problem here.Food & drinks: Outdated and shouldn’t be served.
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January 2024 by Michelle Nash
Nearby activities: Close to I-5 easy on and off. Close to Woodburn outlet mall.
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December 2023 by Robert Drake
A really clean and great motel experience!
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December 2023 by Jim Giffin
Huge rooms, the pool was right Across the hall from our room.......... Jacuzzi was hot, hot, hot.........???
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November 2023 by Rick Thaler
The check in was quick as the room was booked through Expedia. The room was large with two queen beds and a seating area with a small couch and chair. The bathroom was typical but, would have appreciated an adjustable shower head. Breakfast was provided with the room as well. There was a small pool and hot tub but I didn't use this visit. Over all a nice hotel for the price
