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April 2024 by Ted Bierma
My experience at Northwest Self Storage has been amazing. Jessie the Wilsonville location manager is great at answering all questions and is always helpful when you need something. She returns calls promptly. The Facility is always clean and feels secure.
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April 2024 by Francis Halpin
The representative who helped me yesterday (Jessie) was very helpful and courteous. She answered my questions and resolved my problems. She went the extra mile to ease my mind about on online transaction.Thank you Jessie!
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April 2024 by Jeremy Thomason
Very easy place to sign up and also move out for storage. Nice facility. Jessie is very nice and helpful.
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April 2024 by Kristoffer Bower
Raised my prices pretty consistently which is common now days but then managed to let my storage unit get broken into and emptied out. Definitely would not recommend.
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November 2023 by Bianca Morales
My mom and I rented from this storage facility and really valued the keypad entry system, it provided a sense of extra security that our items in storage would be guarded from passerby’s who had no business being there. The facility is also kept very clean with hand trolleys readily available for your moving needs which helped immensely with heavier items. I especially liked that the onsite manager Jessie was readily available, and personable when we forgot our entry code or had questions about the hours of the facility. Would recommend to anyone who is storing items that they want safeguarded.
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November 2023 by Korey D
I've been renting at Northwest Self Storage for a couple of years now. Recently, I had to upgrade to a larger size unit, and Jessie (the manager) made it super easy to do. She was very helpful with what I needed to do and it was super easy. Of course I needed some last minute boxes and stuff, and luckily they had the supplies. I would highly recommend this facility since you get your own code that only always you on the floor you are renting on so people can't just go places that they have no business being.
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October 2023 by Paige Lubke
I’ve had an excellent renting experience at the NW Self Storage in Wilsonville! I got a really great rate when I signed my initial contract and I’m still paying a fair rate, 9 months later. Jessie, the property manager, is really kind too. One time, when my phone was broken and I lost my maps navigation on my way to somewhere new, I stopped into the Lake Oswego shop when she happened to be there and she saved the day by printing out some Google Maps directions for me! Now when we cross paths, we smile and say hello whenever we’re both on the property. As long as I continue to need storage, I’ll be staying here. ☺️
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October 2023 by Aaron Cronkrite
I had a great experience getting a storage unit. She was friendly and helpful. It took maybe 25 minutes including a tour. The units are new, clean, and safe.
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October 2023 by Vikrant S.
I rented it as it was near to my home and within a month without any reason they increased my monthly rental from ~80 dollars to straight 101 without any reason stating that periodically it is necessary for them to increase the rent. Not sure what changes in a month they increase the rental? Looks to me a money making business, I won't recommend this place and on top of that they force folks to take an insurance although most of the home insurances covers those suck rental places as well and that too is hooping $35 per month. If someone looking for dollar value this is not the place for them. I felt I was cheated and no formal moral justification for increasing the rent just increased it that's it period! Dislike and won't recommend this storage to anyone. Also I saw lots of fells wrote to this storage best quality easy, convenient well my friends all the storage places are convenient and easy to use. This is an exception in a month they increase the price out of blue and no proper justification. Sick of this money making game. Won't recommend this place to anyone.
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September 2023 by Hayden Stores
I had a family member who sold their house and moved internationally all in the same month, and the staff was incredibly helpful and understanding with our constant questions and many rapidly changing needs. Shout out to Jessie at the front desk, a wonderful and friendly lady who helped us through a difficult and chaotic time.Excellent, secure, and clean facility with cargo trolleys on each floor. The loading and unloading area is covered and can accomedate tall uhaul vehicles. The elevator is especially nice, and is large enough to fit an entire couch or matress. I was easily able to move many heavy items myself between my vehicle and storage unit.
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September 2023 by AJ Mr.
Worse storage in the entire USA. Storage units got robbed, and they claimed no camera was working inside, and they don’t know who did anything. They asked customers to contact the police. Funny right!
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January 2023 by Jay Slupesky
Convenient location, good parking, good lighting, and clean storage units. However, they hit us with a big rent increase just a few months after we rented our unit.
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January 2023 by Kerri Carmony
Jessie was SOOO HELPFUL, sweet and professional!
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January 2023 by Deanna Clift
Renting the unit over the phone was very easy. The representative, Luis, was kind enough to call me back at a request the time when I was available to complete the rental. The manager of the storage facility is very kind and friendly and also helpful and did an excellent job Orienting me to the facility. It is very clean and tidy and feels very safe. I look forward to using my new storage unit.
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December 2022 by Mark Wilkinson
Local management is fantastic, approachable and helpful. The facilities are clean and easy to use. Unfortunately, corporate control over local matters discourages use at times. Downsizing a unit to save money (big rate increases) creates issues where your credit cannot be used for the new unit. Hence you pay for two units waiting for a refund check in the mail from corporate, yes still waiting. Customers do not get informed of security issues in any timely manner because of corporate control relying on local social media to spread the word. Local management is not blame they look out for customers first.
