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October 2023 by Candice L.
This store has NO CUSTOMER SERVICE. Went shopping at the Safeway in Wilsonville for a few items around 4:00pm and people were standing in long lines to pay for their groceries. They only had one checkout out of five open, and of course their lame no-service-self-service. I'm going to stop shopping here because there is absolutely no compelling reason to come back to this hot mess. No customer service, produce and meat departments shabby and expensive, and they don't even carry a lot of quality, or popular brands. Letting Kroger gain a monopoly in a small town like Wilsonville was a big mistake. Perhaps we should petition Trader Joe's, or New Seasons to open up a store here.
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August 2023 by John V.
This location use to have a fairly decent meat department before Safeway bought it. It's really gone down hill
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August 2023 by Temari A.
Beware!!!! I have purchased several products from this store that are expired. I was sold food that is 6 month to 2 years expired over the last few months. The most recent one being today. I purchase two fruit cups 12 packs for my child. I checked the first date, and the product expired in Dec. I neglected to check the second product, and it had expired in 04/2023. I only discovered this when I opened the product and the color of the fruits and juice were extremely questionable. I checked several products on their shelves and found several products that had expired.
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June 2023 by Courtland Bergs
Yummy donuts
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June 2023 by Google user
Yummy donuts
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October 2022 by L. C.
8:05 came in the door by the flower shop to pick up items to make dinner. 8:15 while checking out at self check, only a few items, 3 employees were hanging out chatting about how the female employee had to work while the other two male employees told her to call the union and said that is not right, family comes first. On my way to the door by the flower shop walking in-between the conversing employees I was told to stop the door was now locked. Aren't you open until 11pm? The employee stated it was for their safety. I asked if someone was going to then walk me to my car as I, a single woman, parked closest to THAT door. They said no. You have some good employees during the day but I would say your night staff needs a bit more training.
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October 2022 by Bubba M.
Ordered a birthday cake a week in advance. I showed up, and had to wait for her to finish it. I even asked her if it would be easier for her if I picked a cake from the case instead. She was obviously having a bad day. The eye rolling and gossiping with a coworker was a nice touch. Yes, I heard you. The cake was late, the writing was terrible, and attitude was not necessary. It all started with: I'm here to pick up a birthday cake. I had no idea a cake order would be served with a side of garbage. The store is run down, and the service is juvenile.
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August 2022 by Mary L.
I am a pretty regular customer of Safeway and have a nodding acquaintance with several of the clerks. I don't enjoy the serve yourself machines, so usually try to check out with a human being. I have found them to be friendly and courteous. Recently I was in need of a laundry product that I use a LOT of and decided I might as well ask for a case of it. The people I dealt with were uniformly courteous and helpful.
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March 2022 by Paul R.
Ok, I really like the old time store that Safeway replaced, but oh well, it's gone. Wattaya gonna do? Safeway can have some sales. Like milk at $1.97. I mean, right now I wish my car ran on milk because it's going up 40 cents a day. In another month, it will be $6 a gallon. Go Brandon. Anyway, Safeway can have some deals, but had a bad experience with a sub sandwich yesterday. Apparently, someone forgot to take the plastic of the provolone cheese when slicing it. I got a good taste of a four inch long slither. Pretty darn dangerous if you ask me. Took it back today and got a refund, but manager was like, " Que sera sera." What happened to the days when people said, "how can I make this up to you? I am so sorry you almost choked and died.." Nope. That world seems to be gone. Sorry Oscar. I appreciate the refund. But your customer service skills need work.
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February 2022 by Rolena M.
Worst customer service, cashier and bagger stands around and act like you interrupted their conversation when I asked a question, very rude and will not shop here! Management needs to do a evaluation on their employees.
