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April 2023 by Ralph R Wagner
Wouldn't bank anywhere else. Employees are always helpful and friendly.
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May 2022 by Hof W.A.
I became a member of Banner Bank in 2022 and have been to their drive-up window twice to conduct business. Both times I was treated sub par by the tellers. The first time I pulled up to the window just before another car was arriving. The tellers completed transactions for that person and then another vehicle pulled up, completed their transactions with the teller and then pulled away. I sat for an additional 5-10 minutes before they finally completed my transaction. The second time I was the only car at the drive-up window, sent my docs and was told by the tellers to wait "one minute". I sat for about 5-10 minutes while my transaction details sat in the tube. There were three tellers in eye shot and none of them would help me. One appeared to be helping another customer and the other two were not. I was FINALLY able to just get my ID back and left without conducting any business. I very rarely post reviews and have never reviewed a bank, but I am extremely disappointed with the lack of customer service I have received at this small town bank and not just by one teller. This has happened twice now with different people at the window.
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March 2022 by Wesley Whitlock
This place is a great bank. Other than the masks being enforced I love it and because they have the drive thru I really don't have to deal with that. They make it easy and don't try to up sell all the time. They will try to assist you in every way that they can. I got scammed once and because they saw it was a scam I was reimbursed all the money. The ladies inside are super kind and genuinely care about you. They will get to know you and remember you when you come back. I will always recommend this bank to my friends because of the customer service and how good a bank it is financially as well. Not only do they have good personal service but they have an app that can let you check your accounts and switch over money within seconds. Super easy to move money around and even setup automatic transfers. I like that I can set up Samsung pass and don't have to use my password all the time too.
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April 2021 by Jen Najera
Always recieve great service, staff is friendly and professional. Never wait long.Strongly disagree with the single one star review, they always have masks or face shields on when I go. They have always been more than competent in handling my banking.I appreciate all they do for our little community, volunteering and supporting local causes like the children's night at safari. Great team here!
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November 2020 by Corina H.
I've currently been in line for 25 minutes to deposit 2 checks.I will not be banking here anymore! It is always like this. There are many other banks in Douglas County.
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August 2020 by lori brookbank
Love the Winston branch. New Accts representative, Marco was Great, friendly, and so helpful. The entire staff was very welcoming. I will be recommending Banner Bank to friends and family.
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August 2020 by ZeZe changes
Always recieve great service, staff is friendly and professional. Never wait long. Strongly disagree with the single one star review, they always have masks or face shields on when I go. They have always been more than competent in handling my banking. I appreciate all they do for our little community, volunteering and supporting local causes like the children's night at safari. Great team here!
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August 2020 by Kristie Townsend
I just love everyone there... I bunch of sweet people.. and great banking.... i have been going there for years.. . Thanks for the great services...
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August 2020 by Lynn McNamara
Lost my license and they don't wear a mask.
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December 2019 by Patrick Goergen
During my business dealings at Winston Banner Bank was enjoyable and I felt protected financially not to mention secure. The whole staff at this Banking location were professionals, polite, pleasant and willing to bend an ear on occasion. If I ever do business with Banner Bank in the future it will have to be the Roseburg branches. Due to my living location and situation. I only hope the Roseburg Branches can live up to the quality in service and the template laid out in professionalism that all the tellers and head banker Marco displayed and valued every time I entered that branch in Winston, Oregon!! You’ll all be missed!!!
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March 2018 by The! Dudemanmanguy
Amazing service friendly staff no atm fee 10/10 would recommend!
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February 2018 by Jeremy Mitchell
Very friendly staff and always willing to help explain something.
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May 2017 by Jessie Attaway
They have a ðŸ§.
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April 2017 by Ginger Smithers Welch
Ease of access. Drive up 24hr ATM
