Lowe's ProServices provides a mixed experience for customers. Some employees receive praise for their helpfulness, particularly in the tile section, where one staff member went above and beyond to assist customers. However, others, like a staff member in shower heads, showed impatience. Customers appreciate the great deals available, as one shopper found a clothes dryer at a significant discount, along with a complimentary warranty. The store is noted for having plenty of help and well-stocked aisles, indicating an improvement in service. However, there are concerns regarding the mobility scooters, as one customer faced issues with steering and functionality, which hindered their shopping experience. Overall, Lowe's ProServices is recognized for good customer service and great deals, but there are areas that need attention, particularly regarding mobility aids.
We were there Tuesday June 19 2023 for walk in shower materials I think Phillip in shower heads was impatient. Matt in tile was excellent he took the time with us called for extra help for other customers and was just awesome. There was a small Mexican woman who was helpful too. Alll in all we had to search for help
November 2017
I have been shopping for a ladder and found a nice 6' ladder on sale for$39.00.... There are msny different things on clearance...
July 2016
We're looking for large finials to hang an oriental rug in our living room. But haven't been able to find the right size. So we're still on a hunt.
