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December 2023 by Nerm M
After a nightmarish experience trying to upgrade my phone with Verizon and being made to jump through hoops over four visits to three different locations, I gave up and decided to jump ship. On my way home I saw the T mobile store, and figured that even though they were closing in an hour it would be worth walking in. Angel and Brian (?) were so helpful and friendly, transferred all my data to my new phone, and even took on the task of getting on the phone with Verizon's customer service to get the transfer pin and other information necessary to complete the switch. My phone plan and insurance on a brand new phone are considerably less than what I was quoted at Verizon, and I was walking out the door with everything I needed by the time they closed their doors for the evening. Highly recommend.
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July 2023 by Pablo L
The employees here in this T mobil outlet are very helpful even though I was there only to ask help in transferring all information from my phone to another phone. Would like to give special mention to the following employees Ashley and Tyrus. Also there manager. Thank you very much for your help.?
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July 2023 by Soso & Co.
Ashley and her manager Brian were very helpful and patient in breaking down my bill and find solutions to low it. They went above and beyond to facilitate the return of some items. Great service and attention in this particular TMobile store.
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April 2023 by Cyndi Schwartz
The customer service here at this store is excellent! I came in with a problem & was able to resolve it. They went above & beyond to make me a satisfied customer. The atmosphere here is friendly and welcoming. The manager is a hands on person who is friendly and knows his products. His employees know their products too. So if you'relooking for a friendly T mobile store, this is the place. ?
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March 2023 by John S.
By far my favorite T-Mobile location. I've been coming here for YEARS. Yesterday was no different. I upgraded two devices online and brought them into this location for data transfer plus add a line PLUS upgrade to Megenta MAX. Brian and Walker for next level amazing! Super smooth transition and great customer service! Thank guys!
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March 2023 by Bryan
Worked with me and found a way to overcome a minor obstacle rather than just turn down my business.
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December 2022 by Morgan MacDonald
I've been having issues with my phone and insurance and this T-Mobile has provided amazing customer service through my whole ordeal
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October 2022 by Margaret Auffert
Walker was amazing in helping me replace my grandsons phone.
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September 2022 by Alex Lawrence
This experience was amazing 1000/10 Jerry greeted and then helped us when we walked in the door im not going to lie we were there for like 3 hours and he was patient the whole time. Helped us find the best deals and the phones that would be most ideal for us. He even called to switch a watch from one phone line to the other because the watch was putting up one hell of a fight. Offered us water well everything was being set up. Talked about pros and cons of upgrading watches and headphones. He even personalized the experience by talking about common interests.
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January 2022 by Jamie Panda Girl
We came into the store and were greeted by Tyrus. He was very friendly and helpful. We bought new phones. And when my old phone was causing problems and not transferring information to the new phone he didn’t get frustrated or annoyed that it was taking a long time. In fact he was more patient than I was. His female co-worker tried to help. She was very friendly to. My phone was finally working and we left for awhile and came back. When I came back I forgot my mask and and I went back outside to get my purse and I realized I forgot my face mask and I apologized for not wearing it and he didn’t make me deal bad and he accepted my apology for not having it on. He explained the phone and helped set up a few things for me and I thanked him. I made sure I got his name as I was impressed with his patience and attitude with the whole situation. I would definitely recommend going to this store and dealing with Tyrus and his female Blonde co-worker.
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August 2021 by Wyatt Snoozy
Holy cow the cute blondie here was amazing! Helped us with everything we needed and it was done very quickly. Props to this store ?
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July 2021 by dogfaceponysoldier
The T-mobile employees are very helpful and knowledgeable.
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June 2021 by Kenneth Baker Sr
Had to check on changing my phone in and wasn't sure how to do it.
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May 2021 by Carol Snyder
Ashton and Brian were great ?
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May 2021 by Moheb Sedek
Great customer service
