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February 2024 by Kaleena Jensen
The staff upon arrival was very helpful and kind!! But our room had an ac that didn’t work and the shower was broken as well, room 130…. They also didn’t have signs posting if pool and hot tub were open or what the hours were so we went to the hot tub at 9:45 and at 10 they came out saying we were crazy and it was closed…. There were no towels out there but the gate was open and no cover or anything on hot tub, that’s when we discovered our shower was broken because we needed to warm back up and shower that night…. Didn’t want to bug staff again so just used faucet part of shower. Also breakfast is done by 9:30 and checkout at 11, the cleaning staff knocked quick and came right in before I could get to door at 9:40 to tell them we weren’t out yet. Room was booked in husbands email and name so verification from staff might be tricky.
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February 2024 by Jessica Benzel
Awesome location close to the freeway and shopping. The rooms were very clean and the staff was so friendly and helpful. Good selection for breakfast as well. The only reason the room didn't get 5 stars is because there is no where to plug in a phone charger by the bed.
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February 2024 by Michelle Garcia Purcell
Whra a great place to stay!Upon arrival Cynthia welcomed us with a smile and set up up in a very clean room. She was helpful and attentive to our needs and made sure our room was feather free.The maintenance man, John (I believe) was kind and great to chat with. Upon our departure, John helped up load our vehicle and kindly offered to bring back our luggage cart. We will definitely be back. Thank you to the staff for making our stay excellent!
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February 2024 by LC
Although the building is old, it is easily accessible from the highway and close to Woodburn Outlets. The staff are friendly. However, the room was not soundproofed well so you could hear people talking in the next room. There is no fan in the bathroom, so there is no ventilation.The breakfast is not filled enough and the waffle pan is so old that the coating has peeled off and sticks to each waffle that is baked and won't come off. They need to change the waffle pan. Why do they make the person behind me think that I did something wrong and the waffle stuck?
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January 2024 by Kyle Oldfield
Very clean and spacious rooms. It looks like they recently renovated the rooms. Nice, comfortable beds. Extra clean bathroom, new carpeting large mini fridge and microwave. Flat screen cable television. Breakfast in the morning. I will definitely stay here again.
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December 2023 by Steve Wilson
Food & drinks: Good breakfast
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December 2023 by Rob Watson
Staying at BW Woodburn for three nights. The accommodations are clean and pleasant. There are things that could be updated or improved, but all-in-all, it’s been a pleasant stay. Breakfast is typical fare for this type of hotel with waffle station and all. It is right off the highway but I haven’t noticed much noise.
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December 2023 by Michele “DIZZY” Bloom
Decent rooms. Nothing great. But clean. Great staff though. Very friendly and professional. Breakfast was always good, with options.
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December 2023 by Melissa Jo S. “Jo” Wheeler
Had a great stay? lived the staff and room. Hat a great time.
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November 2023 by Dr. Rodrigo Murataya
The employees were friendly and
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November 2023 by Donna Bàttin
Groome shuttle pick up/drop off stop going to PDX. Nice rooms!
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October 2023 by John Dixon
Only went there because bus drops you off there.
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October 2023 by Matthew Kingsley
We had a fantastic couple of days here. Close enough to Salem, but far enough away. Loved it!
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October 2023 by Jayarangan Radhakrishnan
Stayed here on our way to Seattle from San Francisco. Very good hotel and with pretty good service from the staff. No complaints.
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September 2023 by Jess is Thankful
The room appeared clean and in order, however, there was a used shampoo bottle in the shower/bath which makes me wonder if they cleaned it at all, and there was a noticeable poorly repaired water damage in the bathroom. The pillows were tiny, flat, throw pillows which provided no real support. There was only one outlet near the bed which was used for the lamp and alarm clock, I would have liked to have more outlets near the bed. Note: there was another outlet near the desk. The other guests were easily heard while in the hallway and room. The pool and hot tub needed cleaned, the hot tub was full of sand.I didn't use any services. The location is convenient as it is near the outlet mall which was our main reason for choosing this hotel.
