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May 2023 by RYU RYU
Compared to Japan, it is very easy to buy genuine products. Actually, Japanese prices are too high.There is a clearance corner on the left side at the back of the store.
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December 2022 by Anthony A.
I'm a Cole Haan shoe wearer. I have a shoe room with about 50 pairs of different styles. I'm pretty good at finding the deals at Cole Haan outlets. This store is not different than most Cole Haan outlet stores. You have to start at the clearance rack in the back and work your way around. This store is good for finding items on the last offer. If you don't know what you are buying you might over pay. The brand is notorious for having a higher than normal retail value tagged on the shoe. The customer service is usually pretty on point here. The team will look up shoes at other locations and will have them shipped to you. Always stop in!!
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December 2022 by MJ
Store closed in the middle of the day?Drove down from Portland waited around 30 mins for this
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September 2022 by Norma Rodriguez
Fabulous shoes and the salesman was so helpful.
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January 2022 by Ryan Harris
Randy(GM) was kind attentive and professional today. I had an issue and he quickly found a solution. I will always buy in confidence here. Highly recommend Cole Haan and this location especially.
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February 2020 by Christopher Dara
SMG. The two stars is for the nice styling of the shoe. It worked on me. Within 14 days of owning the shoes they completely came undone. Shoe laces broke, leather is torn in multiple locations. It's 2020 ppl - make a good shoe. I spent over $100 dollars on these shoes, the COLE HAAN / GRAND.OS
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August 2019 by Cassidy Barlean
My hubby and I both purchased shoes here. They are quite possibly the most comfortable shoes either if us has EVER owned!!! And the sales staff are very friendly and tolerant of my loud 3 small children.
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May 2019 by Brandon Perkins
Horrible customer service and store policies regarding returns. Lost a long-time customer today due to rigid, outdated policies.
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September 2018 by Celeste Jones
I love this place! Stores offer great deals and it's a very clean outlet.
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September 2018 by Martha Specht
Good selection.Employees laid back.Got in and out and no help offered.
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September 2018 by Yingkai Wang
Friendly staff. Nice environment.
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August 2018 by Chad Ginoza
Cole Haan makes some of my favorite shoes. This outlet is like most. Selection is fine. Nice discounts off of retail. I like that they always have a decent selection of wide widths. Sales force is extremely helpful. Good mix of contemporary and classic designs.
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August 2018 by Mari Keuter
Its what you would expect from an outlet retail store. Clean, organized and they always have a sale. Staff is always willing to help and welcoming.
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July 2018 by Sharon Powers
I was looking for a quick buy at a premium leather goods store for my husband. I wanted something more than a leather belt, so I browsed the shelves and racks to find something. They have many shoes, but my husband already has many good leather shoes.
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July 2018 by Randy Holman
Called the store before driving from Salem.The lady assured me of the price then when I arrived the price was double.I will call the manager on Sat 7/7/18 when she comes to work.Not the way to earn business.
