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November 2023 by Kristy Lee
Shoutout to Benji, Katherine, Lesley and the amazing team at Kate Spade! They made my shopping experience a breeze. Super helpful and friendly, they really know their stuff. They are super efficient and responsive! Definitely one of my favorite shops !! Can't wait to shop here again! ???
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August 2023 by Shelley Beigh
Purse had a defect and I wasn't sure exactly what the store could do (it was bought there as a birthday present for me). Benji went above and beyond to make sure that it was something that the store could process as a return so I didn't make a needless trip to the store. This will definitely keep me as a long term customer as they stand behind their product and great customer service!
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August 2023 by Melissa Bongiorni
Great sales!! Friendly staff.
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July 2023 by Lois K
Visited when at the outlets just to see what sales were on. Found one purse I liked but did sign up for the promo emails and they are a LOT.... might decided to un-subscribe!
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March 2023 by Isabella Sol
Sales associate Brandee is a delight! She is courteous, approachable and friendly. Thanks to her, we bought a great purse for a family member- loved her solid feedback.
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February 2023 by J Kim
Sales associate Brandee is a delight! She is courteous, approachable and friendly. Thanks to her, we bought a great purse for a family member- loved her solid feedback.
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November 2022 by Sham Aris
Good place to shopping. Exclusive Design.
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October 2022 by jonathan broughton
Absolutely rude and disrespectful staff. Wouldn’t let my partner inside on a hot day because she left after they closed to use the restroom while I was in line to pay for her stuff. Will never be shopping at this location again.
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July 2022 by Whende D. Thomas Christian Author / Speaker
Awesome quality, great style, emaculate store.
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June 2022 by jing teo
Great products at discounted prices. Good selection of products.
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June 2022 by Rose E.
I do not live near the outlet mall so coming here is a real treat for me. My last visit was in February, 2020 and I was excited to see a "Kate Spade coming soon" store sign and planned to come back to see the store for the planned opening in April. And then.... Covid. No one was going anywhere, let alone shopping, at a mall. I never knew if the store opened until I went back this weekend. My budget is a bit tight at this time, so I didn't browse as much as I normally would, but the greeter (Jackie?) was very helpful and attentive; even though she wasn't nearby, she heard me mention to my daughter that I couldn't afford a bag I liked, and she came over and told us where to find the clearance items. We would have given up before getting to that far back corner. While I'm a little disappointed at how high the prices are, the quality seems very good, and all of the Kate Spade products I've had in the past have held up extremely well, so I will chalk this up to inflation. I was able to find something I love and could afford and I'm very happy with my purchase. I will be back.
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May 2022 by Colby Reynoso
Expensive, as expected so that's a given. Had a really nice 60% off sale though so that definitely helped the wallet. Love the look and design of a lot of the stuff we looked at and my other half came out of here with a beautiful new wallet.
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March 2022 by Cris C.
Have bought an item before and was very happy with everything. Then I bought another item that was obviously defective and I was acknowledged for the defect by at least three different employees. The customer service here led to my having to return the item with no resolution that satisfied my side. This company advertised a product on their website that came to me different and I was not satisfied but they did not care.
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December 2021 by Y妹Y笨
The store is clean and bright. Collections are organize. The staff are very helpful and tentative.
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December 2021 by Sunny Chen
Very very rude and unfriendly manager!! Make sure to double check the price before you buy, the discount sign are misleading.Some items in one discount section do not get the shown discount. Watch out!! And they won’t honor it.They don’t even deserve 1star!