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November 2023 by Clog B.
at 7pm at night required me to add the truck to my insurance before I signed docs. because someone in the past didn't insure a truck and caused accidents. as if they were responsible for it. then exactly 2 weeks after I bought it, I had an oil change done by a licensed mechanic. since there was no oil sticker stating when the last oil change was. the truck broke down within a few days. I haven't even gone through DEQ. The dealership told me because I didnt get the parts from a gmc dealership, like they did, it ruined the engine. however, the oil filter on the truck was from NAPA. it's going to cost me another $3k or so to repair. after I just paid $45k on the truck. the owner is who everyone has to call to ask everything to, no management is allowed to make decisions. no help from any of them. unless I want to pay to have the truck towed 50 plus miles and have their mechanic look at it, and they said I would have to pay to repair too.
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March 2023 by Richard C.
I had an excellent experience with Pacific Auto. They were very friendly and accommodating. We didn't have time to go check out the vehicle we wanted to in the day so when we got there at night in the pouring rain they got the car from their other lot. Cleared out their shop and pulled it in so we could check it out. We bought that vehicle from them and it runs great and I couldn't be happier with the entire experience.
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February 2021 by alejandro miranda
(Translated by Google) Easy Financing(Original)Facil Financiamiento
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September 2020 by Kevin Lewis
I just bought a good little rig at a good price. Customer service by Elda, was 100%! If your credit isn't exactly great, give Pacific Auto Sales a try.
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July 2020 by Tony Rivera
Iseah was amazing! I was kind of a difficult customer and he never once had a problem with anything I asked.He asked me a few questions about what I was looking for and showed me a few options he had available.Unfortunately I was un able to purchase at the time, Iseah understood and wasnt pushy at all.I would definitely recommend them/him
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October 2019 by Antonio Gonzalez
highly recomend them if your looking for a vehicle best prices best milages and customer service. thanks
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July 2019 by Scott Zuccone
Great customer service!
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April 2019 by Gery Teague
I've tried communicating with them several times. They'll respond immediately and let me know the vehicle is available, and then when I ask any question about it they refuse to respond. I've been trying for days. If this is the customer service I get over the phone, I'd hate to buy a car from them.
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April 2019 by Olivia G.
This was probably the worst experience I had helping a friend out to look at information for a vehicle. All we wanted to do was look at our options and find out a reasonable price and once we said we weren't sure he was barking down our throats asking us what number didn't make sense to us! We knew how the process worked and the minute we weren't interested he tried getting her to sign a form for the number she wanted but then that meant she had to go through with the deal. Not the best salesman.
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June 2018 by Rebecca seufert
After buying what we thought was a great car, found out it had multiple wrecks and repairs. We thought she had given us the opportunity to expand our horizons turns put we have to put a ton oof money into a broken car. Beyond disappointed and frustrated. We specifically asked about clean titles. Sad.
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June 2018 by Ashley S.
We drove down from Vancouver, WA to check out a couple Escalades they had on the lot. The salesman I spoke to on the phone was very nice and professional. However, the vehicles I came to see were in rough shape. Both vehicles we looked at were both from Texas and both had MAJOR rust damage on the doors, engine bay, etc. I pointed it out but our salesman gave no explanation. I can't help but think they may have been flood vehicles. I asked about another vehicle I was interested in and he initially told me it was at their other lot. We drove to the other lot with him and then were told, "It's not here." When we were leaving the lot we turned around in their gated back lot area and saw the vehicle I had asked about. The whole experience seemed a bit shady. I personally would not purchase a vehicle here.
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June 2018 by Rebecca Seufert
Highly recommended! Ana was amazing! Honest, caring and trust worthy! Took the time to work with us and we ended up with a great car for a great deal! I would definitely go back!
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March 2018 by Abel Cardona
This place has some shady business practices, If you want to be treated fairly you will STAY AWAY from Pacific Auto Sales. This dealership is the epitome of a used card dealership. I would give a Zero stars but that is not an option.
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June 2017 by Eleazar Landeros
Good cars, good prices
