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February 2024 by Dennis K.
I am a Retired U.S. Navy Senior Chief Petty Officer and a three tour veteran to Vietnam. I came into the store Wednesday mid afternoon and asked to speak of a Manager. After about 20 minutes waiting she finally came and asked what she could do. I told her that the week prior I saw my (our) United States Flag torn in half on the flag pole. I did not ask, I told her to get someone up there and take it down. "Oh, yes, I will get right on it." I though that she would. Now it's Sunday and it is still on the staff torn in half. I must admit that if it were me and she did not comply I would have her fired for derelction of duty. We, I, many of us have fought for that flag. It may not mean a hill of beans to anyone, but to me it means the world. Her attitude stunk. I am asharmed that somone else had or has not complained. Does anyone care beside me?? This Walmart is in Woodburn, Oregon
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February 2024 by Lynn R.
Quality has dropped consistently during my 17 years of being a Woodburn Walmart shopper. I found a product online that was available for pickup the same day and went to the store bc I also needed a few grocery items. Was in the store for over TWO HOURS after picking up the groceries, which only took about 15-20 minutes. The online product wasn't on the shelf and the rest of 2 hours was used to try to find help, locate the item, and ask anyone if there was a place to sit down because I had been on my feet far too long and was having back and hip pain. An associate went to check to see where the product was located but never came back. I finally located her and was told that the product was in the store but not on the shelf and I would have to place an order for it. There used to be a time when, if the product was in storage inside any store, someone could retrieve it for you. Not today in Walmart, anyway. I finally located one single chair near customer service and sat briefly to rest before limping out, then obediently went home and placed an order for my product to be picked up between 6-7 pm. At 6:15 no email notice my product was ready so I went into my account to learn it wasn't being prepared and I could either cancel my order or have it shipped. I don't appreciate a runaround, physical pain, and being required to shop electronically from a brick and mortar store. This was the last straw in too many Walmart issues: waiting in line to have someone check your purchases against your receipt, waiting forever to have a locked glass case opened, wandering around trying to find relocated product placement on shelves, removal of benches for seating if needed, not receiving e-mail notices on grocery pick-up orders, milk that sours days prior to the "best by" date, etc etc. The product I badly needed to have in my hands on February 13th will arrive on February 15th and will be my final purchase from Woodburn Walmart.
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August 2023 by Ezekiel S.
Ran by people who know zero about business. Do yourself a favor work anywhere else!! They make the salaried people work 70 hours a week and hourly get paid dirt. Walmart employees received more financial assistance from the government than any other company, because you pay them nothing. Explain why anyone with a job should need food stamps? You are the largest single employer in America and you pay poverty wages. It really shouldn't even be legal- you should have to pay tax payers back for every dollar of aid given to your workers. Scum.
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June 2023 by Kellycharlie S.
stopped to by propane and it took over 35 minutes to get someone to come and unlock the tank cage. that was after asking nicely 4 times and then not as nicely the 5th time. ridiculous.
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November 2022 by Dyan D.
Worst Walmart ever, the employees HATE the customers. I won't let my 82 year old mother in this store alone, she was ripped off at the AT&T counter and a checker at Safeway told me people pose as Walmart employees and rip off the elderly. I personally have experienced how rude the employees are to the customers. Go up the road to another location, this store will ruin your day
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October 2022 by Rita G.
Friendly and efficient service. I always find what I need at a decent price. I'll go out of my way to go to this location.
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August 2022 by Donna A.
I ordered an important item on line and never received a receipt. I'm located in Salem area so there is a drive and wasn't sure if they could give me a copy. I sat on the telephone waiting 38 minutes for a manager to pickup my transfer call & then call disconnected. Continued to call the store and no person ever picked up call.
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August 2022 by Joan S.
I have been ordering online for some time now and used to go pick up my order. Recently due to my 88-year-old mother's health status, I've been having orders delivered. Up until my last order I've only had minor errors from them. However, only my last order they were 2 days late than promised and they gave me a new delivery time 4-5 times but they failed to follow through on. After numerous complaints online and to the store I finally just received the order and was told by the driver that many of their contracted drivers are being allowed to cherry-pick orders based on the amount of tip you or don't offer. They've given me gift codes to try and keep me as a customer. I think I'll use the gift and go elsewhere letting outside contractors dictate what they will or will not do doesn't fly with me. I wasn't ordering Bon Bon's I was ordering food and healthcare products I have to have for my mother.
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April 2022 by Dorothy F.
The Wal-Mart in Woodburn Or., hands down has the most rude, impolite, sullen employees I've ever seen. This has been true for several years. That goes straight to management. They need their butts fired for allowing this. And someone who'll take an honest interest in their employees, and train them for working with the public. They are only setting them up to fail later in life when they want more than a job at Wal-Mart.
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January 2022 by Brian M.
Terrible COVID standards, food safety standards terrible, customer service below terrible. Pricing on a lot of items way more expensive than Fred Meyer.
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September 2021 by Nic P.
The store has on multiple occasions had myself and other customers wait 15-20 minutes to open a glass case in front of the pharmacy. On each occasion, the bell was rang and multiple requests to employees resulted in unreasonable waiting. It is not acceptable to have this long of a wait to open a case the store chooses to lock. Give more keys or be more responsive to your customers. Update- even went to customer service to ask for help, employee not working with an employee says "you have to wait". I didn't and stated the 20 minute wait, I waited another 5 minutes at the case.... Unbelievable
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August 2021 by Arlene E.
Not customer friendly. Bought cream cheese spread, it was outdated by 6 months. When I tried to return it was Friday eve when everyone pays bills,cash checks and money orders. They had 1 clerk behind the desk and the line was about 15. Decided to trash the cream cheese and end my shopping at that store. No one will make eye contact with you or even acknowledge you. They must all hate their jobs
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March 2021 by Anthony M.
Customer service here sucks ass the employees look like they hate themselves with a big side of shitty attitude. Website says they have it and it's ready for pick up yet they're saying it's limited stock and they're out. The guy is still in the back " looking " I just decided to leave. What do you expect though it's Walmart. Trash in, trash out. I'll go pay a little extra and get my tv somewhere with staff that's a bit more motivated. Trash in, trash out. Good job exceeding expectations again Walmart.
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January 2021 by Jennifer S.
It's practically impossible to keep a distance from others. There are too few checkout lines open and long lines at the self service check outs on both ends of the store. If you need paint mixed, go elsewhere, because their paint counter is closed.
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July 2020 by Jay L.
I would rate this Walmart Location as the worst Walmart in the Oregon. Unorganized and workers are busy talking to each other about their family members and their weekend plans. Stocks are always low and their associates always have attitude when you ask for a help. Understaffed and needs better training at this location.
