-
November 2023 by Casey Martinez
My girlfriend took her car there for repairs and the staff were very efficient, professional and awesome! They kept great communication with her and helped answer all her questions. “Definitely will recommend this place to others!” -Dulce
-
July 2023 by P T.
No no no. Respect your hard earned money. Take an extra moment and sort reviews by positive and negative. Go read the google reviews then decide. I made the mistake of not doing these things and just taking the easy route by going to the place someone told me about without doing any of my own research and it really hurt. I paid for this in my personal time 20 times over at least and ended up having to get the same job done twice over . Also, if you've doubted my testament so far just read some other reviews that say the same thing - lack of professionalism, coming back to get the same work done twice and worst of all - being told I needed something replaced that didn't need to be. How do I know? Because the $1,400 item that needed to be replaced was justified because it was 'leaking'. a "bad seal", "have to replace the whole thing". Having learned my lesson on another $10,000 job done twice I investigated myself. Guess what? My power steering system is a new electric type that has no fluid, super weird, but chrysler confirmed "yea dude, it's technically impossible for there to be leaking fluid there because there is no fluid to leak". Turns out it was a messy oil change that spilled over - go figure. It's your life - waste your money if you want, tell yourself that won't happen to me. LOL. Do your thing.
-
April 2023 by Esteban Cortez
Horrible business.Not only did they take over 7 months to repair my car, they did a terrible job putting it back together and to top it off they reported stolen the loaner car that THEY gave me.You’re better off going somewhere else.Services: Auto glass replacement
-
December 2022 by Ryan Loss
fuel pump replacement- I broke down on I-5 mile marker 263. Triple A towed my vehicle to Carcraft in Woodburn. They got on it and the next day I was on my way. Thanks Joe, Doug, Nick, and the girls in the office. Ryan LossService: General repairs & maintenance
-
November 2022 by Janna Macaosip
Bad and slow customer service, my insurance had tried to reach out to them multiple times for my totaled car but no response. They ended up closing my claim because nobody had gotten back to me about going in for an estimate and photos.
-
November 2022 by Yvonne Souza
My experience with Carcraft of Woodburn was positively TERRIBLE. They blatantly lied, refused to return calls. Do not use.Service: Auto body & trim repair
-
September 2022 by THOMAS SOBRAK
Got my oil changed. Very satisfied.
-
February 2022 by Marilee McKee
I won’t take my car anywhere else. These guys can do it all. Excellent communication, and the first shop I called that actually had someone answer the phone. Daniel kept me updated, and went above and beyond with customer service and knowledge. Top notch. You guys are AWESOME! Thank you for all your help! I’m so happy to have my Jeep back. New transmission and freshly washed and detailed. That was a nice surprise!
-
October 2021 by Nichole P
I really like Woodburn car Craft I used to take my car to a local competitor and their customer service was lacking and they wouldn't follow up on things. With Daniel here I always feel that my concerns are taken care of and addressed quickly.
-
October 2021 by Steve X (SteveOh)
I was coming home from a road trip heading north on I-5 and broke down just outside of woodburn. My insurance company gave me Carcraft's number. As soon as I called them I knew I made the right choice. The receptionist was very friendly and helpful. They managed to squeeze me in and since I could not ride in the tow truck the owner even picked me up from the freeway and took me back to the auto garage where they gave me a fair quote and immediately got to work on my CR-V. The owner then took me to my hotel room. After 1 day they quickly got my car repaired and met the quote they priced me out at and quickly got me back on the road again. I was so relieved when I made it home with zero problems. The group at Carcraft are very knowledgeable, friendly, fair, and helpful. You can count on them to get you back on the road again and at a good fair price . Best mechanic's I've ever dealt with. I highly recommend them ? ? ?
-
September 2021 by brett stadler
Took my classic Volvo in to get work done twice in the last couple months and have not had a better experience anywhere else ever. I highly suggest you take your vehicle to this place if you want great customer service and quality care of your vehicle. Thank you Doug and Jim for your expertise and invaluable experience!
-
July 2021 by Zelop Egres
I recommend Woodburn Carcraft for your vehicle’s maintenance and repair needs. They provide quality work at great prices. Daniel Steffen and the receptionist Sulin are excellent employees. Sulin is very welcoming and helpful to customers and Daniel does a great job of providing excellent expertise and service. I take all 3 of my vehicles to them. They work hard to earn your trust and repeat business.Services: Oil change
-
July 2021 by Peter Chernishoff
They lied to me straight through their teeth, and tried to swindle me into buying something I didn't need. Would strongly recommend going elsewhere.
-
June 2021 by Ms. Caireen Lounsbury
They were honest and trustworthy. And they went to bat with me with insurance. I would definitely use them if i lived in the neighborhood.
-
June 2021 by Jeffery Cameron
Top notch family owned business. They really care about the customer ??
