Geppert Lumber is a well-regarded local business known for its excellent customer service and knowledgeable staff. Many customers praise employees like Bill and Claire for their professionalism and patience in helping with purchases, especially for complex items like structural beams and doors. They take the time to explain products and ensure customers choose the right materials, even offering to adjust orders when needed. With a history dating back to 1925, Geppert Lumber stands out for its quality selection of tools, including Dewalt products, and a variety of lumber. Customers appreciate the reasonable prices and the personal service that often surpasses larger retailers like Home Depot and Lowe's. Although there have been some concerns about the quality of certain lumber, overall experiences highlight the friendly and helpful atmosphere that keeps customers coming back.
Peppers is one of the better small businesses in the area great customer service good people recommend them over Home Depot or Lowe's any day
July 2023
Claire Dillemo was very helpful with picking out a new front door. She really wanted us to pick out the right product for our needs, and did not hesitate to change to order when we changed our minds. She was flexible and helpful, and I highly recommend her services, and those of Geppert Lumber.
December 2022
Customer service is great, they have been in business since 1925. They have a great selection of Dewalt Power Tools and accessories. They have any commonly used tool and other supplies found in big box stores with greater attention to customers. This is one of the last surviving lumber yards also, with great quality lumber... read full comment
