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March 2024 by Troop 792
He does AMAZING work! he updated a vintage jacket for me that will outlast me!
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February 2024 by Sherry L.
I used John's Shoe Repair a few times and he does outstanding work! It's difficult to find a shoe repair place, and finding John was in my neighborhood was great!! I highly recommend him for any shoe repairs.
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February 2024 by Bob Cox, Jr
John is excellent
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February 2024 by Matthew McDonald
The owner works on shoes and all things leather. He does good work in a timely manner. He can sew and repair anything too heavy for a tailor. I definitely recommend this business.
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February 2024 by Cheryl Ingram
My favorite go to place for everything leather that needs to be repaired: shoes, hanbags, jackets, luggage and belts. They make everything brand new again!
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January 2024 by Laura Abramo
Wow. I asked Facebook for a recommendation and they came through! He was super friendly, got the shoe repair done immediately and we had a beautiful conversation about life and children.Definitely will be back!
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January 2024 by P Porter
Stopped in this shop today for a consultation to help me with a pair of cheerleading shoes that I needed to change. The shop has a store front that was a little bit of a search and u parked in the nearby lot. I was surprised toshoe shop ay a time during the day when nothing is crowded walk in this shop and see somany people in line waiting to bring shes here. I was talking to the woman behind me who told me what an amazing job this shop had done inOn some expensive boots and a leather jacket she needed revived!The shop owner was so helpful! I will definatley be back!The shop itself is a quaint workshop piled with shoes and what looked like very hard workers. Every shop should be like this. Like from an old movie!
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December 2023 by Lucky chung
I love this store due to young shoe maker gentleman is so kind to repair my blood pressure's cuff. He makes it work. I enjoy his work. Thank you.
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November 2023 by Gigi Rice
I took a pair of brand new leather boots in on a Wednesday and was told they would be ready by Saturday. I went back Saturday to pick them up, a different person was working than the one I dropped my shoes off with. Very kind but he couldn’t locate my shoes and asked me to step behind the counter to see if I spotted them. I did see them, and I wasn’t upset about needing to look for them because 1. He wasn’t the person that I initially dealt with and 2. The store is chaotic. There doesn’t seem to be any organization to how things are stored.So we get the shoes and I can tell they aren’t stretched, so he tells me to come back later that day to pick them up. I wasn’t able to come back that day, so I went to pick them up on Tuesday (actually went Monday but they were closed). There was a customer in front of me picking up a pair of boots and it was the same person behind the counter who initially helped me when I dropped my boots off. He was looking for the customers boots and found them in a pile of shoes. Like why is there no organization?So it’s my turn to pick up my boots and he gives them to me and they don’t look stretched at all to me. I say this and ask how long does it take to stretch a boot, he says an hour depending on what you need. I’m like a hour? Then he’s like this leather is soft so if it needs more stretching you can bring them back. He’s like it depends on the customer, I have some shoes that have been here for months. I get home to try the shoes on and as I suspected they weren’t stretched at all. I am livid.Also, he damaged my brand new boot because he taped the tag with masking tape to the leather and it pulled some of the dye off the boot which he fixed but didn’t acknowledge or state what he was doing. He took the tag off and walked to the back with my boot and came back and handed it to me. I was like wait, what happened? And he’s like, the masking tape did that so I fixed it. His demeanor was very off putting and a bit condescending. Unfortunately my experience was awful and while the positive reviews led me here, the experience will deter me from coming back. It’s really upsetting because I’m sure they do good work but that just wasn’t my experience and I’m very upset about it.
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October 2023 by Just Me
It's a SHAME. They used to be fantastic. I've recommended people to them. My last pairs of shoes came back in worse condition than when I dropped them off. Patches of paint missing, obvious glue spots and smears, gaps where there was supposed to be repairs. Just SLOPPY. He was more concerned about putting on new heel plates than the actual repairs. Quality of work has gone waaaay down.
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October 2023 by Harper S.
It's a SHAME. They used to be fantastic. I've recommended people to them. My last pairs of shoes came back in worse condition than when I dropped them off. Patches of paint missing, obvious glue spots and smears, gaps where there was supposed to be repairs. Just SLOPPY. He was more concerned about putting on new heel plates than the actual repairs. Quality of work has gone waaaay down.
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July 2023 by Keith Szczesniak
Awesome place. Fixed my vintage cymbal bag. Great customer service.
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July 2023 by Lisa Wildman
John did great work on two pairs of my leather cowboy boots. Would recommend highly!
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April 2023 by Cynthia Hudson-Bodden
I was very pleased with my shoe repair although only one had been fixed upon my arrival. I won't be returning for future repairs.
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April 2023 by M D.
I have taken many pairs of shoes to John's for various reasons. He is an excellent, knowledgeable craftsman. I have always been pleased with his work.
