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February 2025 by Stephen Campbell
Charged $255 to look at gas stove not working. They left, said nothing, cashed the check an hour later, won’t return phone call. Unbelievable! Beware of these people.
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February 2025 by Rusty Sinton
Amazing place - was replacing a piece of my chimney, that I could not find anywhere. Was recommended there. I show up with my half deteriorated part, knew exactly what I needed and got me on my way. Well once I get home, I now can't figure out how to get it together like the old one! Sooooo on my way back over to find out (mainly because I don't want to die from CO or a fire) and go right on to tell me what I need to do. Was also fantastic enough to say "no need to come back, just call or FaceTime!". Talk about amazing! I bought my house with my wood stove, and I know in the near future it will be time for a new one, and I can tell you exactly where I'll be going to replace my stove!
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February 2025 by Kellie Ashman
Having a problem with coal stove insert, spoke to Kevin who was extremely knowledgeable and helpful. Walked my son through getting it apart to clean it out. Even after calling back next day and speaking to Kevin’s brother, was also extremely helpful and highly recommended them.
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February 2025 by Robert Bevins
I would definitely recommend anyone who has an issue with their stove stop by and see these folks. They can definitely help you. They are great people. Big selection in the store and more than willing to help you.Anyway they can
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January 2025 by Jenifer T
KC Stoves went above and beyond to have our fireplace insert repaired before Christmas! The gentleman who came was friendly and prompt, even though he was working on Christmas Eve. I would highly recommend them for sales and service!
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December 2024 by Sam
We bought our fireplace insert from KC, had to replace tburner,used them for other minor repairs. Good customers.This week our flames didn't light up. We called for a house call. Repairman pushed a dial and within seconds our problem was resolved. I paid the$195.00 charge and minutes later where gone! What ever happed to courtesy calls to good customers!? We feel we were ripped off $195.00 charge for seconds. Why not teach us how to push the dial as a courtesy! We will no longer be good customers of KC, shop elsewhere!
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August 2024 by Tara Bush
This took place on 7/31/2024:
I would highly recommend this establishment. They go above and beyond to give a helping hand. My husband and I are truly grateful for the owner and staff here. They were willing to step in
and to assist us, when our truck became disabled.Not once was there any hesitation to lend a much needed helping hand. Top notch at it's best thanks again and God bless you all.
Kay & Tara Bush
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August 2024 by Thomas Prtrucci
Nice prices
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March 2024 by Thomas Omerza
Great place for all you Fireplace and Stoves needs 🔥 🔥 🔥. Great Staff! Always willing to help.!!!!!
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March 2024 by Dave Longwell
Very knowledgeable and helpful.
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March 2024 by Kathy Fezenko
These guys are the BEST!!
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March 2024 by eugene morgan
They stayed open past closing so I could get the part i needed.Professional and so considerate.
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February 2024 by Justin S
Top notch service and installation. Had a pellet insert installed in my existing brick fireplace. The two installers used care when inside my home by putting down drop cloths and blankets to protect the floor. The install was completed in a professional manner. They took the time to show me how to operate and clean the stove.
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February 2024 by Philip Taylor
We've been working with KC for about 20+ years now and are very pleased with their timely service and high quality product offerings.We have a pellet stove dealer for life.
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February 2024 by Liam Irving
KC has put two stoves in for me. One replaced a coal boiler tied into a hydronic system. Emily and Kathy in the office are efficient and quick and what little they did not know about the products, they found out for me fast. Keith knocked out a survey very quickly.Price was high-ish, but not insane for the amount of work the job took. I got what I paid for. Herbie and Kevin (the former owner, I believe) Kirk, and "the kid!" did a killer job. They got a complex hydronic system up and running after muscling the old boiler out of my basement and within a few hours I was stuffing splits into my new stove.Had a few questions about some lingering issues with the hydronic system and Kevin called me back from his personal phone number the next morning; I had them ironed out quickly. A major change to my heating system up and running smoothly in well under 24 hours for a price that wasn't inexpensive, but was an excellent value.How often do you get that nowadays?Herbie,
