H&R Block tax professionals are knowledgeable and can handle your tax needs, maximizing your refund. You can set up an appointment at your local tax preparation office or work with your tax consultant from home. The business prioritizes customer well-being, with measures like deep cleaning, disinfecting, and social distancing in place. Clients can also use the Digital Drop-Off service to work with a tax pro remotely. Customers have praised the excellent service and professionalism of the tax specialists, particularly Shaneika Bowra and Ken, who were described as very efficient, friendly, patient, and helpful, even with clients' additional questions and special needs. The staff at the Aldan office were also commended for their expertise and ability to get customers the maximum refund. Overall, H&R Block provides a reliable and successful tax preparation experience.