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March 2024 by Julia Zaicevs
Nasty White woman with dark hair :((( I need to apply for new USA ?? passport she treat me Terrible ?!!!! I wanna call ? that post office SOON - she Can’t work there !!! Nasty talk , Disrespectful towards me …. Don’t know what she’s doing …. I am very angry!
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October 2023 by Nathan Diamond
Erin Kelly closed my account out and claimed to solved it and never called me. She lied and claimed to have left a voicemail. I have no miss calls. they got caught pencil whipping and tried to gaslight me about it. They got caught by consumer affairs when I was on the phone with them.
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September 2023 by Anita Gordon
They put the mail anywhere. They lied and said my dog is a problem when he is in a gated pen with a pad lock and does not have access to the front yard. Anything to get of doing their job.
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August 2023 by Kaitlyn Wilt
Didn’t deliver my Amazon package today that was being delivered by USPS because they didn’t feel like pulling into and backing out of our driveway. Put that it was “non-deliverable” because the driveway or door was not accessible. Bull. The epitome of laziness.
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June 2023 by Dominique Estep
I sell things often online. Post took my package and did not scan it at all. It’s now been 5 days no scans and they can’t seem to answer their phones though it says they are open at 9am answering machine still on saying they are not open even being past 9. Called yesterday but they had a temp who actually answered the phone but couldn’t provide any service as she had no means to not being a supervisor or knowing any of the employees. All I’ve gotten so far is he’s supposed to do this but didn’t so idk what your going to do responses.
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May 2023 by JMRich
Terrible place to go into to. No comparison to the MacArthur station up the road which has courteous, knowledgeable staff. This Franklin Ave station has your usual rude, lazy window clerks, especially the main 'lady'. Carriers in the area are pretty decent though. But stay out of the lobby. No wonder MacArthur is so crowded all the time but nobody is in Franklin ave lobby. They don't want to face the 'Sheman' lol.
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December 2022 by Sarah G
Worst experiences I've ever had! My package was left in the rain, I took it in person to the post office. The post master said he'd take care of it. He never kept in touch, I always had to call him. After 3 months, I told him I would call and stop by every couple days until it's taken care of. Less than 1 hour he called me and said there's nothing they will do and the package will be back at my place the next day. A neighbor returned my mail. I received mail addressed to a house 7.5 miles from me. I don't know how these people have a job at a post office.
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October 2022 by Jeffrey Milliner
Best post office in the area!.. Fantastic staff.. Excellent customer service, as always!!
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September 2022 by Craig Parker
Its a standard post office
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January 2021 by Brian Dutcher
Best post office in the United States as far as I am concerned. Excellent customer service ?
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September 2020 by Nick Dilisio
I wasn't receiving my mail for 2 months. I contacted the post office 3 times and was told my mail carrier is delivering it. I finally visited this site and they asked if I put a hold on my mail, which I did not. They informed me that my mail carrier said my mailbox was full, which it never is, and stopped delivering. I was late on bills and wasn't receiving anything from amazon that I ordered. Amazon said my packages were being held by the post office. They were not. I eventually was told my mail would start arriving in a week. For the last month I've gotten mail one day, and my online orders are still missing. This has to be the biggest joke of a postal system I've ever dealt with
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September 2020 by No Name
Erin Kelly is, hands down, the laziest supervisor I have ever come into contact with. No wonder this facility is the way it is. Do your job or be adult enough to step aside so someone else can do it for you.
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November 2019 by Tarah Jackson
Had a note on my door saying I had to sign for a 1st class letter. Went to the office and asked for it. Said they didnt have it maybe it was out with the mail....been 3 weeks.
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May 2019 by Becca Evangelista
My mailman will only come to my apt if I have mail to be delivered. Sometimes I'm mailing cards and they don't get picked up because I have no incoming mail that day!! ITS MY MAILMAN'S JOB TO CHECK MY MAILBOX
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May 2019 by Frank Kline
They delivered my package to wrong house and did nothing to fix it. Mistakes happen but they should have done something atleast.
