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February 2024 by Luis Martinez
Really good tractor truck drivers knowledgeable good people
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December 2023 by Frank
Professional drivers! Reliable service!!
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November 2023 by billy dirt
If you can do 70 miles an hour In a 50 mile an hour works zone on I 78 as long as you have your yellow safety vest on you can break all the laws you want And also you have to stay in a left lane and not pass nobody as well the whole time If you can do that this company's for you yall drive like FedEx drivers
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November 2023 by Frank D.
Customer service was awesome! Drivers were incredible! Truck was delivered timely for packing and already arrived at our new home for unpacking! All I can say is all around incredible experience and price was great as well! No complaints, just compliments and our highest recommendation!
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September 2023 by Kern Sankar
Terrible shipping... Even worse customer service. They delivered a shipment and we took it off the truck and signed. About half hour later while going through the shipment we realized that 3 small boxes that was. Sent by the shipper were missing. We called the driver and the company for assistance and were told that it was my responsibility to check before signing. There's nothing they could do. That cost me $10,500.00 for replacements. Another company sent us a shipment through ABF. And it sat in there wherehouse for a week and. Nobody called to say anything. So I tracked down the package and tried to schedule the delivery for the next day. The lady on the phone said Shure Bet 8 & 4. I told her that I'll accept delivery once we inspect the shipment nothing is missing . She's told me that we're not allowed to inspect the delivery. We can only sigh the. Paperwork and take it off their trucks then it's our problem and they're not liable. So I hung up on her because that totally contradicts what I was told for the Lost shipment. Fast forward to the next day. I have 3 guys at the building waiting for the delivery. And nobody showed up... @ around 3pm I called ABF only to speak to the same lady from the same lady from the day before, and. Was told that there was nothing scheduled for shipment to my location for today. She's can coordinate something for tomorrow if I wanted. Clearly she cancelled the delivery after it was confirmed.. this company is unprofessional. Don't ship with them. I won't!
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August 2023 by Kathleen G.
Moving made easier with Upack! I can't say enough wonderful things about my experience. I used the relocube option and went to the local ABF site to look at the cube and asked all kinds of questions - all of which were thoroughly answered. Booked my cube online - customer service was friendly and helpful. Moved out of state - the cube arrived as instructed, the driver was patient while he showed me how to lock/unlock the doors. Cube was delivered to my destination on time. You can track it's progress online which was reassuring. Can't beat the price too. Moving companies quoted me 3-4x the cost of Upack. Be diligent and do your homework. Lots of moving companies use brokers - not Upack. No hidden costs. You're charged what you were quoted and ABF handles your cargo from start to finish. A++++
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August 2023 by Kern “Nine & A Half Reviews.” Sankar
Terrible shipping... Even worse customer service. They delivered a shipment and we took it off the truck and signed. About half hour later while going through the shipment we realized that 3 small boxes that was. Sent by the shipper were missing. We called the driver and the company for assistance and were told that it was my responsibility to check before signing. There's nothing they could do. That cost me $10,500.00 for replacements. Another company sent us a shipment through ABF. And it sat in there wherehouse for a week and. Nobody called to say anything. So I tracked down the package and tried to schedule the delivery for the next day. The lady on the phone said Shure Bet 8 & 4. I told her that I'll accept delivery once we inspect the shipment nothing is missing . She's told me that we're not allowed to inspect the delivery. We can only sigh the. Paperwork and take it off their trucks then it's our problem and they're not liable. So I hung up on her because that totally contradicts what I was told for the Lost shipment. Fast forward to the next day. I have 3 guys at the building waiting for the delivery. And nobody showed up... @ around 3pm I called ABF only to speak to the same lady from the same lady from the day before, and. Was told that there was nothing scheduled for shipment to my location for today. She's can coordinate something for tomorrow if I wanted. Clearly she cancelled the delivery after it was confirmed.. this company is unprofessional. Don't ship with them. I won't!
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August 2023 by Nayla
Great customer service and very accommodating.
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June 2023 by Michael A
Gotta give a shout to Rick who delivered a treadmill to my house. Friendly. Personable. Went the extra mile and helped me bring the treadmill all the way to the door. He could have left it at the street and I would have been happy but, he insisted. Made the process so much easier. These guys and girls that go above and beyond and take pride in their job are hard to find. ABF should find a way to compensate Rick for the hard work.
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March 2022 by Linda D.
We had an extremely smooth move with UPACK from the day of delivery to the day of arrival.. Everything was just as explained and the price was great. Everyone we spoke to was polite and patient. The trailer was clean and a ramp was provided. Would use them again in the future.
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January 2022 by Richard Albertson
The very best
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November 2021 by Jose Planas
Excellent company, they employ good drivers that are safe and smart!
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August 2021 by jeff beil
Great place, friendly people, absolutely pleasant to work with.
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July 2021 by Karryssa Libener
Worst shipping company to deal with. They cancelled my first appointment and rescheduled. My first shipment was supposed to include 5 tables and only had 1. Tracking noted all 5 tables. Made an appointment today for the other 4 tables to be delivered between 11-3. Drove an hour and a half and had multiple people meet me at the delivery location to help and they FORGOT TO PUT IT ON THE TRUCK. I spoke with PJ and was given half apologies and excuses. I would never choose this company if given a choice.
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May 2021 by David Himeback
All was good. Toke care to make sure all was good with loading an I was good with the freight.
