-
January 2024 by Kim Style
Izeya was fantastic! Helped me with everything, fast, friendly and professional! Helped me understand tech simple instructions easy to follow and super nice!
-
January 2024 by megan 'jayy
He was awesome, he went above and beyond.
-
December 2023 by LalaT
I came into the store frustrated because I called 611 for days with promises of call backs, that I never received. Francisco took the time to solve the issue I was having and genuinely understood the problem I was having. He went above and beyond to help me. I’m so appreciative. He changed my negative view of AT&T.
-
October 2023 by Fermas Studio
I work with Mariel! So kind, patient, and totally knows what she’s doing. Customer service at its finest she gave us an excellent breakdown of services and answered all of my questions. She give us a great deal and I’m happy with the choice I made of switching over to ATT.Definitely ask for her on your next visit!
-
October 2023 by Casey
My overall experience has always been great when dealing with AT&T. However today was the exception. When you find something great you just have to share! AT&T Airport RD is it. Izaya is awesome, he is so helpful and knowledgeable, I can't say enough about him. Exceptionally patient with me. I have been to many AT&T stores but this was my first time at this location -Airport RD, Allentown. This is the particular team of employees you want helping you. The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received. Izaya went above and beyond to explain and show each option to me. I was very impressed with the quality of the product I purchased.
-
October 2023 by John-CVI TheBassPlayer
We stopped in Wednesday evening 10-4-23 to check out the Samsung Z Flip 5! The store personnel totally ignored us! (and there was hardly anybody there!!!!) Typical modern day kids! No greeting... like Welcome to our store, we'll be with you shortly... etc! I'm SO sick of today's world! NEVER will we go in that store again!!!!!
-
September 2023 by Nancy Hafler
I’m Michael the store manager fansisco I think is name was he was so nice and helpful he whent way out of his way to help us my dad 88 this manager was so patient and knowledgeable best customer service I ever had thank you
-
September 2023 by Cindy Middleton
I feel most of the people that work here and at all their stores really are not educated enough enough and if they are they just have poor customer service relationships always too busy not enough help very frustrating
-
September 2023 by Eric Cubas
Francisco & Mariel were the best store representatives I ever delt with . They helped me with my new business phone service took the time to explain and get me the best deal possible. They went above and beyond I highly recommend them both and this store . Thank guys.
-
July 2023 by Carol Winkler
WAS a customer for many years. I bought a new phone and the sales person entered our billing information incorrectly, which resulted in a double bill for the old account and the new account. I signed up for autopay to save money. In June, three charges were added from "VESTA AT&T PREPAID." My credit card caught two of them and I got charged $54.65 for a third one. I called the phone number in the billing description and they kept asking for my credit card number??? It is a scam that AT&T seems to be unable to correct with this billing company. If you call the billing number, there is a long wait time. I tried calling this store and no one picks up the phone. This is called bad, unreliable service. They are going to lose this long-standing customer.
-
July 2023 by Sam lee
Izaya helped me at the store. He was a very nice young man. Helped me buy a new phone and was patient with all my silly questions. Thank you! I hope you do well in your future endeavors!
-
July 2023 by Farid Fabio Saa
Jay Merced is the most helpful person I have ever met. AT&T is fortunate to have him. Thank you.
-
May 2023 by Cleo Otero
I was given exceptional service. Came in to get both phones upgraded on my plan. I was able to trade one in, upgrade the other and data transferred to new phone in under an hour.
-
May 2023 by Keegan Connelly
Izaya did a phenomenal job with getting me a new phone and phone plan. My phone died literally 2 hours before i had to go into work and he got everything ready for me with time to spare! This place is a definite 5 stars in my book!
-
April 2023 by Justin Garcia
I worked with Izaya and he was very knowledgeable, professional, and met all of my needs.
