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December 2023 by Unimoggers Geocachers
I came in for the Bondo body repair kit which usually retails for $30 and bought two on sale for $30. Yay!
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December 2023 by Morals Principle's
Always get great service when I go to the AutoZone on Lehigh street in Allentown. Thanks (Will)!
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November 2023 by BUBBA Mower
Good selection of materials, chemicals, tools... I wish they stocked more parts.
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November 2023 by Heather Chapkovich
Needed a few things for my car. Had everything I needed and the lady that helped me was very helpful and polite. Great experience.
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September 2023 by Dave&Kel Deily
Other locations I've felt like employees were just there. I go back to Lehigh Street location because the team there to me are overly helpful and most seam to want to help me out.
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August 2023 by Cindy Terry
Very nice staff here! I had to pickup a part for my car. This Auto Zone is located on Lehigh St. I believe this is a new location and it's on the large side. Very nice and neat as well as clean.
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July 2023 by Aria Rodia
Steven the assistant manager was the most amazing help I've ever had!!! He fixed the problem with my car with a smile on his face. The store was very well kept I will be back always!!! Best manager ever he deserves a raise ? ?
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July 2023 by Brad Werkheiser
Bad experience overall. Horrible customer service with what seemed to be employees that could not be bothered to do the bare minimum.Needed a part badly for my car and found it in the online inventory for this Autozone.Tried to call several times (4) the night before to ensure that the part was physically there.I was continually put on hold several times for 10 min. spans each time.Eventually I gave up and decided to press my luck that the part would actually be there. (Already assuming the worst.)I showed up the next afternoon and was greeted with two employees sharing a conversation at the register. This is no problem, I would often talk with my coworkers when I worked retail.Without so much as a hello, the one employee turned to look at me and returned to her conversation.The other employee in the conversation didn’t engage me either.I felt like I was interrupting them when I announced myself and why I was there (to pick up the part).I told them what I needed and maybe got two words out of the employee. They searched for the part and came back to the register stating that it ‘didn’t exist’.Not so much as an apology or a possible solution to the problem.I got my refund and got out of there before I let my anger get the best of me.Come to find out; a few days later when the refund wasn’t back into my account. The employees cancelled the wrong order.So not only did I not receive the part, or the refund in a timely manner. Some other poor guy had his order completely cancelled.The incompetence and lack of customer service that the employees showed is frankly sad.Autozone has lost my business for every store and I will be shopping elsewhere. It’s ashame what the company and stores have become. You guys need to tighten up your hiring process.
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July 2023 by Taylor Hill
Came here looking to see what was wrong with my car and the employee Steven was Amazing, he went above and behind to help me figure out that I needed a new battery even helped me swap it out.. I am so great full for this place
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July 2023 by Tami Glasmire
The guys here today were SO HELPFUL! Very courteous and willing to offer assistance Highly recommend!
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June 2023 by Zephra Greene-Jackson
Ian the manager helped me immediately. He is such a sweet, patient person. Thank you for helping me with my mirror Ian.
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June 2023 by Christopher Perez
José Núñez was very helpful and helped me change my battery. Also taught me how to do it thank you !!
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June 2023 by Jonathan Colon
Just want to give you guys a heads up A+ customer service at this location manager on site was very knowledge. Thank again Steve !
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June 2023 by Tom Lawrence
I can not recommend this store because the employees are just untrained at the counter. I needed a belt matched up that wouldn’t be in your parts system and they looked at me like I had three heads. I did finally convince a nice lady Amiee to take the belt I had to match up which she was able to do successfully. So I did leave with the part I needed but it took a really really long time and had I not been persistent it wouldn’t have been found.
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June 2023 by Andrew Hanna
I've been coming to this autozone for a few months I have to say the staff here is very curious and steve the manager went above and beyond helping me with my part needs. I would give this place 10 stars steve runs this store very well
