AutoZone Auto Parts is a reliable and customer-focused business, known for its knowledgeable associates who go above and beyond to assist customers. Customers praise the exceptional service provided by associates like Jen, who helped a customer find a solution to get them on the road quickly. The manager, Ms. Moe, is also highly commended for her friendly and helpful demeanor, making the store a go-to destination for customers. While the parts pricing is reasonable, some customers have noted that the behavior of certain female employees towards male customers with families could be improved to maintain a professional work environment.