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March 2024 by DiCaprio AJ
Upgraded the car and staff very efficient and friendly.
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February 2024 by Mark Delarosa
Well it didn't post what I wrote. So the 1 review I put was not good
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February 2024 by Vel Vel
Everytime I visit this location the staff is always professional. Never have to wait for a car. Avis is way better the some other rentals I have used. Thank you Avis
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February 2024 by Maryann Giannaris
I will never rent from Avis again at ABE Allentown, Pa!! Pick up and drop off perfect, trying to get information on my bill, totally wrong, they didn't close the account for days, car was dropped off in 24 hrs, I explained to them I did not want my credit card unlocked indefinitely, there part was not completed and when I called to ask questions, instead of the business let me ask, she hung up, so, card is now locked!!
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December 2023 by School Physicians (Dr SP)
Rented back in July. Back in town again and wanted to leave review. Picked up SUV close to closing time past 11pm. Started noticing horrible smell, couldn’t figure out why, and next day in daylight, I noticed the seats. Already traveling far so could not turn back and just dealt with it. Also Car poorly maintained. Told Avis when I returned the car. Then get charged $130 weeks later without any explanation. Called multiple times but told to call back when manager in. Unable to connect with manager. Love Avis. Just won’t use this location. Rented from another company today.
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December 2023 by Thomas Wozniak
Usually a good product, but not this time. While the vehicle was new and "nice" (a Nissan Rogue), it smelled of marijuana. The inside of the windshield was coated with a smokey film, in bright sun it proved to be a safety hazard as visibility was significantly reduced. And the tire inflation PSI's did not match, with the front showing 40 PSI, left rear 32 PSI, and right rear 30 PSI (has to lead to uneven tire wear). A poor critique/rating/experience with Avis is a rarity for me, but the shortcomings from this particular rental warrant a poor rating.
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December 2023 by Bryans Pharmacy
Poor quality of vehicle i received. I had a nail in the tire and there was no wrench for the wheel lock to change the tire. I paid $20.00 to have it plugged while on the vehicle. Then I had to fight to get re-imbursed for the repair. Plus the keyfob battery warning came up to replace the battery.
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October 2023 by Jamie “JGirl” Haines
They were so nice and helpful.. And their prices were the best... I got the perfect SUV that I needed for my trip.
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October 2023 by David Lopez (D Lo)
This was my first business rental with Avis in the Allentown, PA area (ABE airport) and I was very impressed with the efficiency, location, and ease of use. The rental location is right by baggage claim, making pick-up and drop-off seamless. The attendant who helped me at around 9:30 p.m. was efficient, gave me options, and was easy to work with. I would highly recommend utilizing Avis if ever visiting this area!
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October 2023 by Richard Ventura
Do not, under any circumstances, rent from this location. The rental counter does not answer the phone. The cars are not maintained. The wipers on my rental died in the middle of a stroke and getting the car replaced requires that I, somehow, during a downpour, get back to the airport, in a car that I cannot drive, to hope that they have a car to replace this one, all without speaking to anyone at the actual rental counter to confirm they can swap out the car.I will be cancelling my reservation for Myrtle Beach and I will be renting from Hertz.
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September 2023 by Mary Hensley
Thank you to the owner and staff at the LVIA AVIS. I came in with a rented car from another airport that was giving me issues and the team at this AVIS was incredible. They worked hard to rectify the situation for me and it did not go unnoticed. I highly recommend this AVIS to anyone looking to rent while coming through.
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August 2023 by Kory Wade
Allentown, PAFlight cancellations had caused me to rent at 11 pm at night. The desk agent said she can’t make reservations at the booth . What kind of company goes to a strictly online reservation system. To top it all off she spent 35 minutes on phone with manager because she didn’t know how to do her job. Terrible location to rent from. This is why I rent from national
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August 2023 by Pam & Bob Wagner
Always great service by the Avis team at ABE. Special thanks to Curt? (sorry should’ve written down your name) for helping me obtain the “Liesure AWD” discount.
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July 2023 by Amy Hafferty
I always rent with Avis and this time the car had 3/4 full gas, stained seats, I cleaned the back seat with Chlorox wipes bc it was gross, usb port was ripped out of the console, and rips in the cloth flooring
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July 2023 by Umesh Dhawan
This Avis location doesn’t maintain their vehicles. This is 2nd time I rented from Avis location. When I got vehicle, it was showing low air pressure in one tire. This is same store during both rentals and first time caused flat tire. Rental office doesn’t help with replacing vehicle. Being a preferred member, car should be close to airport but both times they allocated me a car in last aisle of parking lot.