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January 2024 by Jeremy G.
Steven is an awesome dude he went out of his way to help me! Good guy!
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August 2023 by Alfonsina Collado Infante
The worst bank. Treatment is horrible. One of the assistants didn't even wanna help. Thank goodness a spoke with someone else was able to help. I even did a complaint. Just bc we didn't have appointments n she had another person waiting she didn't wanna help n walked off she was super rude from the beginning.
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August 2023 by Mustafa Ali
By far the worst branch of any bank ever! There’s always lack of staff. Most of times the staff are just doing random things but not caring about waiting customers! This branch clearly does not have a manager, and if it does then the manager doesn’t know how to do its job!
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March 2023 by Tise L
Need more employees or something? This is one of the slowest banks I've been to just ridiculous. They just stand around like they don't see us in this long line smh.
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December 2022 by Dan
Not even open Saturdays. N it's bad enough they block most transactions but now can't Even get help. Shottyy bank
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August 2022 by Montana
Very unprofessional place the tellers look and act bothered every time I go .. Not to mention the drive through ? they make you wait 20 min to make a deposit ? horrible customer service
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July 2022 by Angela Alford
Clean rooms absolutely love this come every summer numerous times with my family love the owner
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September 2021 by Bianca Marie Olivo
Extremely tired of the disgustingly rude cleaning lady they have at this location. Every time I go shes always arguing with someone talking about "Shes about that life."
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May 2021 by Mindy Krop
Always a line if you need to bank it's a 30 minute waitNothing like standing outside on 15th with a bag full of cash waiting to make deposits for my company.If you go to the drive through they just tell you to come in they can't handle 3 deposits at the drive through so that's even pointless they need more employees!
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November 2020 by Carm Martinez
They don’t respect appointments. love Bank of America. Hate this location. Made an appointment, due to coronavirus (which is understandable), I had to wait outside. What’s not understandable is having to wait 45 minutes in the cold outside because someone who didn’t have an appointment arrived before me, which I don’t understand. Tellers have an attitude like they being forced to work here.
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November 2020 by Ana Arévalo
I recommend avoiding this location, have been a customer of Bank of America for more than a decade and never experience such a bad customer service. They don't respect scheduled appointments, the employees need better training and the manager of this location never resolved our needs. In NY and CA Bank of America offered to us an outstanding service, so disappointed of our experience here.
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October 2020 by Carrie Kearns
Always packed no matter what time of day and only at this location, otherwise no complaints
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August 2020 by Daniel Perez
Worst bank there atm never works and customers tell them but they never fix it it’s been months now
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November 2019 by angel molina
Good service and good place
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October 2019 by Renee Gallardo
Currently in line here at the bank.. I look around and there are 9 employees floating around the vicinity.. the line is worse than the ones you see in Walmart.. EVERY TIME I come here I'm always here 30 minutes or more. It's completwly unacceptable. Somebody hire more agents for this spot! Cus lord knows they need the help. Terrible and too busy. Go to the one on Lehigh street for fast and quick service they're wayyyyyy better.
