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January 2024 by Shelly W.
This is the worst bank in Allentown on Allen Street so many times had to leave cause there alway one teller a long line can never get to do what I went there for cause I leave if they don't have enough help close the place down cause it not helping us in any way.
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January 2024 by Marvin Perez
Great service and staffing, recommend to anyone!! Thanks ? ?
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January 2024 by Abby Aird
I always have a lot of banking for work when I come in, and they are always incredibly patient and professional. They are usually quite busy, but they always handle it well with smiles on their faces and do everything they can to get everyone taken care of as quickly as possible.
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September 2023 by Adraine Rose
What a Wonderful experience. I had to close my accounts because of the distance of BOA to my home. The teller was quick and knowledgeable. We then waited a short while to resolve an issue with my credit card. Again the gentleman was was extremely knowledgeable answering not only my questions but my fiancé’s. He helped me resolve my online banking issues in a matter of minutes.These folks are what courtesy and just old fashioned customer service is about!!
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May 2023 by Tyler Bogoniewski
Can't even answer the phone.... poor customer service.
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June 2022 by Gary Diekema
My wife and I made an appointment online to meet with a banker to obtain signature guarantees. The staff was very knowledgeable and completed all our documents. We were very pleased with the service.
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April 2022 by The Boss Fox Gamer
When I went here there was only one teller at the counter, I was waiting in line patiently but business customers got first priority and got to bypass the line. I don’t think that is right
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September 2021 by Nick Cassella
How are people supposed to deposit their checks on a Friday after work when you close at 4pm. Selfish. Open your store and take care of your customers…
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March 2021 by angel molina
Good service and good place...
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December 2020 by Hector Rivero
I have a Bank of America account and they didn’t let me use the bathroom even though I am a customer
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November 2020 by Chrissy Andersen
Location closed until further notice except atm.
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September 2020 by N R
Horrible experience with Fernando Gonzalez poor professionalisms, Bad attitude with costumers he didn’t help at all. Not interested in helping. I Don’t recommend you Fernando’s services for banking, for buying a house or for refinancing. Horrible experience
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July 2020 by Katsuma180
Very helpful staff and had a great time freindly staff and was very clean
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February 2020 by Guy Cr
Very helpfully
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February 2020 by Shelley M.
Ordered checks through Bank of America. Says it was delivered over one month ago. Did not get the checks. Cannot get anyone to help me! I am switching banks this weekend.
