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April 2024 by Jarett Anderson
Best branch ever!! Meilin Lazarde was such a great help spent 2hrs with me getting my business account an other affairs in order I can't put into words how helpful this entire bank was best experience ever!!!
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April 2023 by Anders Nisen
I have to come here once a month and I dread it every time. The tellers are nice enough but there is never enough of them during any of their busy times. A woman got tired of waiting and started complaining to the branch leader as she sat there watching the line stretch out the door and people leaving after waiting over 10-15 minutes just to get through the doorway. All she offered was to write down our names and file a complaint but also told us that according to her regional manager they’re fully staffed and not hiring more. So essentially our complaints were not valid and this bank continues to aggravate its customers by telling them their complaints aren’t valid. If I could go literally anywhere else I would.
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February 2022 by brittany bispo
30 mins waiting in the drive up. Only two cars when I drove up. This branch is horrible . Always out of temp cards . The service is un professional , a bunch of workers just focused on talking. Everyone hates their job at this branch and they don’t hide it
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February 2022 by Cathleen Baker
Great service but good luck attempting to leave their parking lot, I got stuck behind some people that might be using the drive thru for a long while.
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February 2022 by Kelly P
I wish I could give them no stars. Don’t bother trying to call them after 4pm (even though they close at 5pm) they will just not answer. These large corporation banks are all the same. I plan on closing my accounts with them.
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May 2021 by angel molina
Good service, good place and good Bank...
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February 2020 by Alex Strohl
Cash advance machine is down around 90% of the time and wait times are too long.
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September 2019 by john hipps
Worst bank I've ever been to, absolutely zero staff on hand to help customers, waited literally almost 2 hours without any acknowledgement of my presence. Will recommend no one try to do business here
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March 2019 by Karen Reiter
The entire staff is sweet and gracious! I am kindly greeted every time I come in!
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December 2018 by Ashley Hernandez
Their service is ridiculous, you have workers standing around, talking instead of heloing customers, workers have their break room door open where they just stare at you even though theres a huge line of people! This place needs better management or NEW workers! So unprofessional to have people waiting for them, as if we dont have somewhere else to be.
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December 2018 by Jenna Introna
Everytime I have come to this BB&T they all have THE worst personalities.
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September 2018 by Rosalyn C
I would give it zero stars, poor customer service, waited 20 mins to open an account noone greeted us, finally ended up leaving without even talking to any employee...
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September 2018 by Shaolinfist1 Los
Went inside and waited to be seen .Just to open account and No one greeted us. Poor customer service. After sitting waiting for twenty minutes. We walked out.
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September 2018 by anna mcnamara
Good staff
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July 2018 by Iasha Waite
Hours suck 9 to 5 that is I work 8 to 5 everyday