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March 2024 by Sassysome1
Grossly under-staffed and the staff that is there, is useless! Had to wait 18 minutes in drive up to make simple deposit and there was no one in front of me! No one in the lobby. Rude and ignorant ? would not recommend
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March 2023 by S Hawk
Very kind and caring ladies who go above and beyond to help get situation solved
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January 2023 by J
Unprofessional. No phone etiquette whatsoever
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August 2022 by Terry Trumbower
This is the worst bank out of any truist location. No one ever answers the phones, managers change constantly, and the loan dept is lacking
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June 2022 by Matt Bruns
Un they only have this many stars. I am a truck driver and ask for their help after not getting help from the other stores and printing out some forms pretty simple the neighborly three forms three pieces of paper she asked if I had an account here and I said no I said I was willing to pay and she did not help me and she had a frown on her face
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April 2022 by Veronica Rivera
At the branch they don't know anything when you ask something and by phone you can't never get a hold from them wait for hours and no response
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September 2021 by Freddie Feliciano
Costumer service here is the worst.
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June 2021 by john smith
By far the slowest branch I've ever been to.
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June 2018 by Kevin Fidler
I have to say that the customer service here is superb! I spoke with Annette and she was very pleasant and outgoing. I called at the very end of the day and she was more than willing to help resolve my issue. When coming to leave a review, i seen there are a few negative reviews because of their hours. I do work with Google and know this is not something the branch itself can change per say. I did see on the website the hours are correct. Nonetheless, I did reach out to google and request for an update of their hours for Thursday which shows 6PM and they are really only open till 5PM. I know it can be frustrating but after having the support I just received, I had to leave this review. Thanks again for your help Annette!
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April 2018 by Kristen Pujals
Update the website to reflect the proper hours. Website says Thursdays you close at 6- got here at 525 to a closed bank.
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December 2017 by JuannyBear
The time they close is not the time that it's mentioned online. I'm not sure if the hours change often, but the hours have to be updated.
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July 2017 by Yesenia Rodriguez
The tellers at this location are very friendly..great service..Jessica is the best...i love them all..great job girls