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December 2023 by Dennis D
I’m sorry but when I’ve been in the store half a dozen times and they don’t even say Hi. How are you today? Is there anything we can help you with?? Nope they just ignore you cause they’ve judged you by the cover at first glance.Even if I can or cannot afford to shop there every customer should be treated as if they’re gonna drop thousands on high end audio! We shouldn’t feel less than walking into your store!!!!!!!!!!End of story!Chances are I’ll drive way further than 20 minutes to feel like I’m a valued customer!Sorry but this is a store where the audio equipment is nicer than the staff!!!!You guys are supposed to be helping people have the best experience with audio not making them feel less than!This review would be way different if you guys actually just said hello when we walk in the store!
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December 2023 by Dennis D.
Nice review! The only review in 5 years that looks like Bek wrote it!!!! I'm sorry but when I've been in the store half a dozen times and they don't even say Hi. How are you today? Is there anything we can help you with?? Nope they just ignore you cause they've judged you by the cover at first glance. Even if I can or cannot afford to shop there every customer should be treated as if they're gonna drop thousands on high end audio! We shouldn't feel less than walking into your store!!!!!!!!!! End of story! Chances are I'll drive way further than 20 minutes to feel like I'm a valued customer! Sorry but this is a store where the audio equipment is nicer than the staff!!!! You guys are supposed to be helping people have the best experience with audio not making them feel less than! This review would be way different if you guys actually just said hello when we walk in the store!
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December 2023 by Barry Cohen
Really nice HiFi shop and super record store nextdoor!
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November 2023 by AG SP
Audiophile's Paradise: Barry and Erik Set the Standard for Excellence.Stepping into BEK HiFi was an unparalleled experience that redefined what exceptional service and top-notch audio equipment truly mean.From the moment I walked in, it was evident that this store wasn't just about selling audio equipment; it was about curating an audio experience. The ambiance was sophisticated yet welcoming, with each section meticulously designed to showcase the pinnacle of audio technology.The Barry and Erik expertise was unparalleled. They possessed an in-depth understanding of every product, demonstrating an impressive level of knowledge about various brands and their nuances. They weren't just salespeople; they were passionate audiophiles eager to share their expertise and guide customers toward the perfect audio solutions.The array of high-end equipment available was staggering. From state-of-the-art speakers to exquisite amplifiers and turntables, every item exuded quality and craftsmanship. What truly stood out was the opportunity to test and experience these products firsthand in the store's well-designed listening rooms, allowing customers to appreciate the nuances of each piece of equipment before making a decision.The level of personalized attention and care was exceptional. The staff took the time to understand my preferences and needs, ensuring that my chosen audio setup was tailored precisely to my requirements. Additionally, their post-purchase support and willingness to provide ongoing guidance and assistance elevated the entire buying process.In conclusion, BEK Hi Fi isn't just a store; it's an audiophile's sanctuary. Their commitment to offering top-tier equipment, coupled with unparalleled expertise and customer service, sets an unmatched standard of excellence in the world of high-end audio. If you seek an extraordinary audio experience, this store is an absolute must-visit.
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November 2023 by Brian Cunningham
I.had a great experience purchasing my KEF LS60 speakers at BEKHiFi. Erik and his father are very nice people and a pleasure to do business with. They are knowledgeable and caring people.Highly. Recommended.
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August 2023 by Austin Lawrence
I visited BEK Hifi this past weekend to pick up a Luxman amp. I'm from out of town and Erik stayed late after close so that I could get the amp that day.Thanks Erik! I highly recommend this shop, good customer experience, knowledgeable team, and laid-back environment.
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May 2023 by George Aguilar
Went in after shopping for records next door. Was looking for the Harbeth bookshelf speakers that BEK audio is an authorized dealer for. Walked in , nobody even acknowledged me at all , not a hello , not a may I help you. Nada. They were having a conversation about speaker cables. I was the only customer in showroom. No big deal, I ended up buying them at another authorized dealer. You lost a decent sale. Never going back.
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November 2022 by Angelo Luchetti
Erik and his father answered many many of my questions, explained how to best choose components and allowed me to demo for as long as I was there. Extremely knowledgeable and friendly, I will be returning. They have a great selection of brands as well!
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July 2022 by Daniel Carman
I've since moved to Massachusetts but I still wait until my visits back to the valley to buy my hi-fi audio equipment here. Eric's knowledge of both the brands he carries and the technologies they use is extensive. Additionally, he's never tried to upsell me on anything which is always appreciated.
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September 2021 by Craig Schriever
Erik and Barry are 2 of the finest people I have ever run across in this hobby. Straight shooters all the way and their word is Gold. On several occasions they have gone out of their way to deliver the goods in person which is probably a 3 Hour Round trip instead of the risks associated with shipping. My only regret is that they dont carry EVERY brand Im interested in cause I have to go thru all that haggling/used car salesman nonsense with other dealers. These guys get my highest recommendation which I dont give lightly. They make this hobby so much more enjoyable for me and I only wish I was closer so I could audition stuff in person and shoot the breeze with these class acts. On a scale of 1-10 they are 11's and Im truly blessed to know them.
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August 2021 by Joseph Campbell
After a wonderful and functional stereo rig in the '70's, and an over-the-top setup in the '90's, I was ready for a new system to get me back to the toe-tappin' tunes that always put a smile on my face... After realizing that high quality hi-fi was not as locally available as it once was, I travelled to meet Eric and his pop at BEK Hi-Fi. WORTH THE TRIP AND THE COVID RELATED EQUIPMENT BACKLOGS!!! Eric actually listened to my experience, desires, budget, and goals. Right from the get-go. His wealth of knowledge, contact with many of the equipment designers and manufacturers, and easy-going temperment were a wonderful resource. I could clearly have spent ten times the money, yet felt like a VIP. Utterly recommended without reservation!
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August 2021 by Alexander Bell
These guys really know their stuff, have good prices and are friendly. Walked in hoping to listen to a couple of different speakers at different price points and had everything going in no time at all. Was easy to make a purchase. Will be going back.
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May 2021 by Jim Hatch
Unique High end Audio. Great service. Knowledgeable,Friendly staff..
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April 2021 by Theodore Hall
Drove roughly two hours to pick up some Wharfedale Lintons and a Leak Stereo 130 from BEK and am immensely satisfied. Both Erik and Barry were incredibly amicable and had no hesitation of answering any questions my partner or I had. I enjoyed not only their seemingly immense amount of knowledge, but even more so their warmth, especially Barry. Will certainly be returning to make any purchases with them exclusively. Highly recommended!
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January 2021 by Amanda Guth
We had a turntable that had been sitting outside for over a year (unbeknownst to us). We brought it into BEK and Eric helped restore it to working condition! He also spent so much time educating us on turntables/speaker systems/etc. We ended up purchasing a pair of speakers and we couldn’t be happier. The company provides personalized, patient, and thoughtful services. Highly recommend!!!