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September 2023 by Olivia Moreno
I have had such a great experience here! I came in and was immediately helped, Courtney is an amazing banker, she was so helpful and explained everything very clearly and made this such a great experience. It makes me excited to be banking with Chase!
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September 2023 by Bob Comple
Thank you for answering the phone the very first time I called.I’ve been trying the Phillipsburg location for 3 days and no one answers….disgraceful.
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September 2023 by Ron Wackley
No parking, 1 teller at the window. Terrible customer service. Was told I couldn't make a deposit without my ID. A deposit!
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May 2023 by Daniel Ortega
(Translated by Google) I went today to deposit some money and the ATM did not take it. I had to go inside and I did not have to deposit the bills one by one either and even so they made me repeat the same process and nothing and when I went to the person who attends he treated me badly and told me We are busy I can't assist you and there was no one inside the store I don't recommend that bank very bad service better have another account in another bank(Original)Fui hoy para depositar un dinero y la atm no lo cojia tuve q entrar adentro y tampoco tuve q despositar los billetes uno por uno y aun asi me hizo repetir el mismo proceso y nada y cuando fui a la q atiende me trato mal y me dijo estamos busy no puedo atenderte y no habia nadie dentro de la tienda no lo rrecomiendo ese banco muy mal servicio mejor habran otra cuenta en otro banco
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April 2023 by john c
Came in to open an account & was told the next availability was the 26rh. The 26?? Holy hell how to lose a potential customer. Currently with Wells Fargo private banking and was hoping since chase opened in the area that I’d move everything over to their wealth management side but this was a first bad impression.
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April 2023 by Edwin Valentin
Great bank, only problem I'm having is that I can't deposit or access the ATM after the location closed. It would be great if there was an ATM available after-hours.
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March 2023 by Liselot Ulloa de Rodríguez
(Translated by Google) i am happy that in allentown they made the decision to open a chase since the only bank nearby was half an hour away, i couldn't believe it since chase is a very popular bank(Original)estoy feliz de que en allentown tomarán la decisión de abrir un chase ya que el único banco cerca estaba a media hora , no podía creerlo ya que chase es un banco muy popular
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February 2023 by Aimee Garcia
Good service and quick response to the clients.
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January 2023 by Jasmine Jimenez
I was so excited when I saw an Allentown location had opened up near the PPL center!! I went in today concerning an issue with my account and was greeted immediately and helped out by Ana, who was lovely! Julian, the agent, was very knowledgeable and understanding. He laid out my options and explained them to me & gave me the pros and cons. The branch manager, Rohi, stepped in to give me some insight and came up with a plan to help my situation out! They even faxed over some documents for me since I don’t have a fax machine. My experience was 10/10. I really appreciated all of the help and how attentive the staff were! The Allentown Chase branch are awesome!
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January 2023 by erick beckett
Deposited a 20k check 2 wks ago from a client who pre verified the payment the day the check was written with the local branch. Now the bank will not release the money... It shows active in my account as it cleared but the account has been frozen. I have been here for 4 hrs costing me 600$ an HR as I have trucks loaded and waiting for payment. I was so concerned I had to call the police to file a report as I am worried they will not give me the money, even more concerning I received a letter stating they will close my account...... But not give me my money!!!! Be careful with your banking choices
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January 2023 by YARAVITTE
(Translated by Google) I would say that it is an excellent bank. I was treated very well and the staff is very friendly. They speak Spanish(Original)Diría que es un excelente banco. Me atendieron muy bien y el personal es muy amable. Hablan español
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December 2022 by David Mena
Im glad this is finally here, I was tired of using cash back at local retailers to avoid paying a non chase atm fee. Before this the nearest chase was at Philipsburg, NJ and I was not going to do that everytime I needed to deposit or withdraw cash. No parking so you will have to deposit some quarters to park at the meters outside.
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December 2022 by mark friedman
Time to show Wells Fargo they're not the only game in town anymore.
