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November 2023 by Zach
Ordered medications from here because they can “flavor them” for my pets. The medications just don’t seem to be flavored. It’s possible the medication is just a tough one to mask but I’m not noticing any flavoring at all…I’ll also say they didn’t seem to be very friendly the day I was there.
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September 2023 by Robin B.
today I was making numerous calls to many different pharmacies inquiring about a specific medication being available. I probably called about 10-12 today and all of them were so pleasant and helpful with my request. the lady who answered the phone at this place Dorneyville Pharmacy was so unpleasant and rude. sorry I disturbed you at your place of work with a valid question!!!! would never ever go here or call again. looks like I'm not the only one who experienced the unpleasant work environment at this business. what a shame
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June 2023 by Cris F
Great pharmacy and staff was my experience. They are super busy because they are very good at what they do.
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May 2023 by Sheala Lerch
I didn’t even go here, I’m just watching the show from across the street eating my breakfast waiting for an appointment. The owner, I would hope for actions, is coming out screaming at people who park in front of his business for this dispensary next door. Which I understand not wanting people to park there because they aren’t there for your establishment, however being extremely rude as soon as someone gets OUT of their car and TOWING someone’s car when he didn’t go over and talk to a single person before having a tow truck come (being 4/20 everyone is lined up for the dispensary) and the printed paper signs in the window made for the day are hardly able to be seen. Even stalking the door like a hawk and had the employee move her car to the only spot that wasn’t directly in front of their building so he can watch the window better I’m guessing. Mind you I don’t think more than 2 people came in and out of the Pharmacy itself in the almost hour I have been sitting here. Maybe you should let the cars there, it would make you look more busy. Maybe get some more revenue. Made a good watch over a breakfast sandwich lol.It doesn’t make you look good as a business when people can see things like that from a distance. Seems like unprofessional and extremely rude actions coming from this establishment.(Since you decided to reply right away almost) the signs were being posted after people were already parked, there was 1 single sign posted sign at 9:15, which is why people were getting so upset as well. And your lot was not completely full while I was watching all this. I heard the yelling. It still doesn’t justify your rude and childish behavior. Literally screaming at people, being polite goes a long way and your negative energy radiates from across the highway, sir.
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January 2023 by Sarah Ball
I had the worst experience I have ever encountered for public service. Young brown haired girl with glasses doesn't understand her job. She couldn't understand anything I said even when I spoke clearly and slowly for her. Then precedes to play charades with me for about 5 minutes and then someone else has to explain to her where my medication is since she can't do it herself. Then after me stating she needs to do her job properly she goes and curses at me. EXTREMELY unprofessional. I hope she loses her job over this. NEVER curse at a customer.
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December 2022 by Evh5150
Right out of the gate, great pharmacy! Renee absolutely made my day with her pleasant demeanor on the phone. They had my cat, "Kiddie's" medicine ready within a a day (had to be special made). Vi was late picking it up and they waited after hours for me! AWESOME!! THANKS RENEE!
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September 2022 by Andrey Dvirnyk
This place is a fraud. I needed some relatively expensive medicine for my cat. Our veterinarian suggested this place. They called me to confirm the prescription and price. I was ok with the price that they gave me over the phone. I asked them to get me 2-month supply because I was going to have a surgery and wouldn't be able to return until after a month. Once I got there to pick up the prescription they wanted to charge me the price that was 1.5 times more than they'd quoted over the phone. It felt like a rip off because I knew I could get the meds cheaper any other pharmacy in the neighborhood, so I told them I wouldn't take the order and left. Picked it up the same day at a different pharmacy paying about the same price that this place quoted me over the phone. The surprise came a week later, after I noticed that I was still charged the full amount by Dorneyville Pharmacy for the medicine I never even picked up. Tried to call them to settle, but they refused to refund or offer an acceptable price.
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September 2022 by Andrey D.
This place is a fraud. I needed some relatively expensive medicine for my cat. Our veterinarian suggested this place. They called me to confirm the prescription and price. I was ok with the price that they gave me over the phone. I asked them to get me 2-month supply because I was going to have a surgery and wouldn't be able to return until after a month. Once I got there to pick up the prescription they wanted to charge me the price that was 1.5 times more than they'd quoted over the phone. It felt like a rip off because I knew I could get the meds cheaper any other pharmacy in the neighborhood, so I told them I wouldn't take the order and left. Picked it up the same day at a different pharmacy paying about the same price that this place quoted me over the phone. The surprise came a week later, after I noticed that I was still charged the full amount by Dorneyville Pharmacy for the medicine I never even picked up. Tried to call them to settle, but they refused to refund or offer an acceptable price.
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December 2021 by Emilia Stefan
Staff was extremely helpful. Small town pharmacy with excellent customer service. It’s a refreshing change from the big chain pharmacies that lack the personal touch.
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May 2021 by Dave Jensen
Have been using Dorneyville Pharmacy for two years and the service has been satisfactory until the last script was ordered to be sent to my home. I moved a few months ago so I changed my address on my online account. This was the first script since the move so I phoned in to verify the change of address. In spite of that, the medication was sent to my old address. I'm afraid that with medications this is very sloppy work. I'm currently looking for a more suitable vendor.
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May 2021 by Nina D.
If you had a business and had an answering machine wouldn't you listen to the messages first thing on Monday morning? Not these people. I called on Friday, after hours, and left a message to fill just one month's worth of medicine for my cat instead of two as I really cannot afford two months at once. I asked them to call me right away when they get the message. Late Monday morning some girl calls the house, from the pharmacy, and tells me "Hon, the two months supply is being filled. So sorry". First off who calls their customers by pet names, very patronizing! Second they are obviously lax about their jobs or just all about the money. Gee, thanks for the help. Apparently, the answering machine is useless. Don't bother leaving a message about anything that is urgent since they don't check messages until whenever. I'm not working, low on cash, but hey piss on the customer. Need to find a replacement!
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February 2021 by MaryLou Ruggiero-Salzarulo
WOW I had no idea that old school pharmacies were still in our area! This makes me so happy. They are able to compound medications which is a rarity today in the retail pharmacy chains! Love this place. They deserve
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February 2021 by Michelle M.
I have been buying my dog's medications from this pharmacy since October 2020. Unfortunately they NEVER pick up the phone. It's very difficult to communicate with them.
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February 2021 by Meghan Reed
I’ve gotten special medications for my family members and pets. I’ve always had a very good experience. You’ve gotta have trust in your pharmacy!
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January 2021 by Anne Tucker
Dorneyville is always so responsive to all medicine refills and their transdermal prep makes it so much easier on my fur baby!