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January 2024 by Sue J.
Staff is super friendly and professional, wonderful to do business with. They always give a time frame for any work being done and an estimate of the price.
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October 2023 by Dave Reese
Even though we have not made any major purchase, we are always greeted by a friendly person, and we are made welcome. I know the next time I need a watch battery, I will use their service. I feel I can trust them to come through with fair value and friendly service.
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October 2023 by stephen hayden
We have been a customer for at least 20 years. Whether you need a simple refit/restyle of existing jewelry, watch cleaning and battery install, or a major jewelry investment, regardless of the occasion, there is no better jeweler in the Lehigh Valley, and likely beyond. The staff are always pleasant and patient....and their knowledge and advice is always spot on. To go anywhere else is simply settling for second best!!
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October 2023 by Abby Aird
From the moment you walk in, they make you feel like family. They rushed my engagement ring back to me from being sized to make sure I had it for my vacation. Everyone is incredibly helpful and so friendly. They remember you when you go in, and never has any experience felt "salesy". I highly recommend them and will continue to go there for future jewelry purchases. By far the best experience with a jeweler I've had.
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October 2023 by Kayley Arias
I had a wonderful experience at Eric J. Loch when I brought in my ring for cleaning. Meghan was incredibly attentive and knowledgeable, making me feel confident that my promise ring was in good hands. When she gave it back, it looked as stunning as the day I first received it. I'm truly grateful for her expertise and excellent service. This jewelry store has earned my trust, and I highly recommend them for any jewelry needs!!!
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August 2023 by steph herbert
Highly recommend! We got my engagement ring and matching wedding band from Eric J. Loch Diamond Jewelers. I cannot say enough wonderful things about this team. Every single time I walk into their store they always greet us with a smile! They truly care and are like family. I am beyond obsessed with my ring and so happy we shopped locally :) THANK YOU!!
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August 2023 by Justin Hofstetter
Building and purchasing an engagement ring was super easy with the Loch Crew. Halle was excellent to work with and gave me so many wonderful ideas to create the perfect engagement ring. No matter who you work with, they treat you extremely well and care about what you have to say and what you are looking for. Their quality of there jewelry is excellent along with the customer service. I will recommend this store to anyone who is looking for any piece of jewelry and if they don't have it in store they will find it elsewhere or help you build what you are looking for!
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August 2023 by Brenda Lamberty
This place is fantastic! Purchased a silver chain and a pendant for a gift. Also, had my thin silver chain fixed after it snapped on me. Megan helped us and she is super helpful and very knowledgeable. The repair came out flawless! If you need jewelry repairs or are looking for jewelry, Eric J. Loch Jewelers is the place.
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August 2023 by Tracy Reith
If I could give more than 5 stars I would. I have nothing but the best things to say about this place! I am getting married in October and have been searching for my perfect wedding ring and have had no luck and horrible service until I stopped here. Meghan was AMAZING! The customer service here was over the top. I highly recommend coming here for any of your needs as I will definitely be returning myself❤️ ! Thank you !!!
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August 2023 by Reller Thomas
Loch’s jewelers is a fair and honest jewelry store. I have been coming to Eric for 30 years from my class ring to wedding bands and everything in between. The entire staff is extremely knowledgeable and helpful. Whether it is custom jewelry or a hard to find piece, they won’t stop until you are satisfied, including after the sale.
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August 2023 by Jacob Boyer
It took me over a year to pull the trigger on an engagement ring, but during that whole time the staff here never once lacked any urgency to help me or answer any questions I have. The customer service here is outstanding, they have a very personable staff. One where you woudlnt hesitate to stop in and just say hello to while passing by. They treat you as if they’ve known you your whole life. Overall after looking back at the whole experience, 5 stars isn’t enough. Meghan alone deserves 5 stars for how wonderful and insightful she was.I almost submitted this without even commenting on the ring. That’s how great the people and service are ?. The ring was also surprisingly very affordable for how beautiful and well made it is. In my eyes the deals here beat any large scale chain of jewelers. Thank you all again for a great experience I will be back!
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August 2023 by Rosario Figueroa
Loch is a great jewelry store with excellent customer service and friendly staff. After visiting different stores to purchase my wedding bands, I came to Loch, and Meghan immediately greeted me. She made the experience extraordinarily pleasant and stress-free. She asked several questions to help me choose a suitable set for my engagement ring. A great store to purchase your jewelry; I even bought a custom graduation ring.
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July 2023 by Karen Schultz
I just love this jewelry store! Everyone is super personable, knowledgeable and remembers you every time you walk in. Meghan has been so helpful and always greets with a big smile! Products are beautiful and their service after your purchase is amazing! I stop periodically just to get my rings checked and cleaned - and of course to look at their beautiful items. I had two rings designed by them and get compliments on them all the time! Stop in - you won’t be disappointed!
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June 2023 by Sharon Hyndman
Meghan was amazing!! Our son was killed in a motorcycle accident and she made us feel like family getting necklaces for Peyton annd Jordons ashes. Make sure to stop here for all of your jewelry needs!!!!
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June 2023 by amanda Ruch
I cannot say enough about Loch Jewelers! My husband and I are returning customers and the attentiveness the team gives is always outstanding. An added bonus is that they are dog friendly and excitedly welcomed our German Shepard mix when picking our wedding bands a while ago!Since then, I had a recent issue with my engagement ring. There was a problem with the sizing joint and it ended up breaking. I was devastated, as I have had it for 5 years. But they took care of it right away, free of charge, since it was sized with them all the way back in 2018.I recommend them to everyone and anyone! Thank you for always being trustworthy and reliable!
