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July 2025 by Charles Kuhns
This the worst fedex. A month ago I had a package held there as I was on vacation. I show up at cedar crest to get it after the vacation. I gave the clerk my name address and said as per fedex.com my package is here. His reply without looking we don't have it. He said it's probably at Northampton or bethlehem. I go to Northampton give them the tracking number and after 45 minutes they found it in CEDAR CREST. The lady said it was always there. I go back to cedar crest the clerk says oh I didn't know you wanted that package. It's the ONLY PACKAGE I HAD THERE. I place my GOVERNMENT ID PA DRIVERS LICENSE AND PA CHANGE OF ADDRESS ON THE COUNTER. He tells he doesn't need my change of address, only needs my PA DRIVERS LICENSE. Month later I have another package held there so I don't have to run around to look for my packages. I go in get the manager as the clerk. I tell him I have 2 packages, give my name and my address. Right in front there they are. Scans them I hand him my PA GOVERNMENT DRIVERS LICENSE and I'm happy I'm getting my packages. Then he stops and says he can't give them since I had a change of address. I said I got my last package here and I didn't need the change of address. The clerk from the previous time was there. I gave the tracking, showing all my info on the packages from FedEx and the shipper. Now he wants more info. Won't give me my package. Had to get the package in bethlehem instead of cedar crest. Bethlehem didn't need the change of address PA issued card. My driver's license was enough.
They don't know what the hell is going on in their store WITH YOUR PACKAGES. Even with VALID STATE ISSUE ID THEY WONT GIVE YOU YOUR PACKAGES. Use any other store. UPS AND USPS is much quicker and cheaper. Less headaches.
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June 2025 by Robert Stamulis
Excellent service excellent packaging of 4 bottles of homemade hot sauce shipped to Reno all in good shape and on time I will definitely be back thank you all bob
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May 2025 by Salik Khan
They are as non transparent as they can possibly be about their price breakdown. They won’t even tell you what your surcharges are.
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May 2025 by Gary Perrin
Easy in and out
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May 2025 by Shah Arshad
Excellent customer service, very good staff
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March 2025 by Thomas J.
Helpful guys. no problems. fast. Reccomended.
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March 2025 by Michael Landers
This place is staffed by junkies. Barely kidding
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January 2025 by Robert Ronis
It is always a seamless and easy experience here.
I am usually shipping product internationally for work, so there is a lot of paperwork and questions. They are on their game.
It is the same group working there for years. They all are quick and help with all issues that may arise.
If you are shipping a lot for work or Amazon/EBAY I would suggest opening an account. Negotiate a discount!!
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January 2025 by Aliaa Elgayar
Perfect experience. The staff there were very helpful and patient. Also, the prices are very reasonable.
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January 2025 by Peyman Fasahati
Excellent help and service.
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December 2024 by Stephen Heiner
Dropped off a Brooks Brothers return here in the middle of running some other errands. Friendly staff and easy drop off.
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December 2024 by Pawan Wadawadagi
Absolutely horrible passport photo service.
Horrendous customer service.
I am giving 1 star because it doesn’t allow to post with NO stars
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December 2024 by Tiffany Hippensteal
Noel and Faith are fantastic! They are so helpful and willing to go the extra mile. We so appreciated it when sending our father’s things home.
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September 2024 by Amanda Lopez
I visit frequently with packages for work and the customer service is always great!
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August 2024 by Allison Rosé (AllisonRosé)
Dropped off a package, dude did not care, did not want to be there, awful customer service.
Once he gave me my receipt he literally threw the package.
Why are people like this working with peoples stuff???!
