H&R Block provides tax preparation services with knowledgeable and friendly tax professionals who can handle tax needs and maximize refunds. Customers report excellent, customized service and highlight that staff are very knowledgeable, explain things clearly, and make clients feel less overwhelmed. Services are available at local offices, like the Allentown location, or from home using Digital Drop-Off. The company prioritizes well-being with deep cleaning and social distancing. While most are extremely satisfied and highly recommend the service, some note the price for completion can be high. Overall, it is a service with excellent customer service for annual customers.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee