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March 2024 by Caroline Mc Clain
Ashley , the store manager and Elise the assistant manager as well as another employee Ashley that works there at the store Away they went Onde to make sure that we had her birthstone necklaces for my surviving nieces. Not only every time I go to the store we always get the most outstanding service, but this manager does everything with her heart as well as the assistant manager they make you feel like you want to shop there and that they are strictly family related and oriented. I have been a customer of Kays for a long time and I can tell you I will never go to another store but this one
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March 2024 by Siani Ozoa
Great customer service from Zack and Ashley! They helped my husband and I choose new rings and complete a trade in. They listened well to what I was looking for. They provided great suggestions. They also helped distract our “bored” kids with coloring which helped a bunch and kept everyone happy. We really enjoyed our experience at this store especially because of the great service from Zack and Ashley.
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March 2024 by Freddie Gonzalez
Excellent service, took my graduation ring to get the stone replaced and resized and came back so much better!
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February 2024 by Shanita Wright
My husband and I visited Kay Jewelers to get a repair done and buy a new chain for our son. We were amazed by the service provided by Zach. He is highly knowledgeable, and his eagerness to help us find the perfect jewelry piece within our budget was simply unmatched.
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February 2024 by carmen giboyeaux
Everyone at the airport road store is very helpful and professional. Zack is exceptionally so!Thank you!
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February 2024 by Michelle Sanchez
My husband went shopping, last minute, of course, to Kay jewelers at Airport Center for valentines gift for me. He said Zack was phenomenal. He was patient, he looked into sales history to find the exact match to a cocktail ring he had purchased last year. The earrings were absolutely perfect and exactly what I would’ve picked out for myself, Zack thanks for the hook up.
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February 2024 by Ron Kessler
Zack and Jess did a wonderful job of helping me today! Very pleasant and extremely knowledgeable - will definitely return here again in the future.
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February 2024 by kaitlynn catarino
Went in to Kay today to shop for a replacement ring for my husband. Zack approached me right away to make sure that I was doing okay and asked me if I needed help. He directed me to the mens rings and helped me choose a perfect style that would suit my husband best. He went above and beyond and was very personable. I am so excited for the ring to come in! Thanks to Zack, he made my experience pleasant and easy.
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February 2024 by Jennine Rossini
Great experience and very satisfied with everybody that I worked with in the store they worked with me and ordered what I wanted. Very friendly and considerate, and I appreciate everything they did and thank you to Zack for putting up with me great job
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February 2024 by Justyne Jimenez
Jessica is fantastic and super positive along with a beautiful smile !!!!!!!!
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February 2024 by Diana Bravo
Jess was very helpful with customizing my ring. She takes her time with you and makes sure you’re happy with your purchase!
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February 2024 by Dwight Pulieri
We've been doing business with KAY for years, QUALITY product, GREAT customer service!!!
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January 2024 by Luis Pichardo
Very professional, with a good attitude, an excellent treatment
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January 2024 by Sara Heffelfinger
Kay Jewelers is awesome on Airport Road! I really love that the staff is so friendly and helpful, I won't go to any other Kay's. Ashley, Ashley, and Elise are all awesome ? There is a new gentleman that helped me recently, but I can't remember his name, he is also very helpful and friendly. I never have a problem or issue with anything.
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January 2024 by Kisha Franco-rios
Don't answer the phone tap ppls accounts early say a date and then push it back