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January 2024 by David Ross
Use a lot of self wash car washes and this is probably one of the best that I've seen. Maintenance seems overall well kept up, credit card readers at each wash bay are a major plus.
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January 2024 by Eric Watson
Must say, for 20 bucks it's not very good. I always buy the platinum and then I tip an additional 10 bucks hoping that it will motive them to actually dry my car. But nope. Every single time I have to pull into the manual car wash next door and dry my car. They miss about 60% of it. They don't even shine the tires anymore when it's part of the package. There's a ton of new car washes around, and I would recommend everyone to avoid this place. It's just a bunch of non motivated kids. Car wash on main Street in Macungie and car wash on Hamilton are brand new and its 10 bucks, even washes the cars better. I got a monthly membership for 24 dollars unlimited washes.
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December 2023 by Greg Stoudt
From a businessman: I've been a long-time customer and I will continue to be loyal ( to a point ). The cost of a full service wash has increased significantly over the past few years. I completely understand with labor and other associated costs rising. However, with those increased costs the level of service has to remain the same if not better. It has not. My most recent wash....I waited in line 10 minutes...15 minutes until I entered the wash tunnel. 45 minutes until finished. I was only the second car in line at 8:00 AM. Several areas on my SUV were not wiped down. I asked the workers to wipe down. They did one side of my SUV and then amazingly asked me "do you want the other side done too"? Where is the quality control person checking the work? Really. In addition the workers folded my middle seats down but did not put back in the upright original position. Things that were on my seats were left on the floor. Don't understand why the seats were folded down.That's a first. The wheels were not wiped down properly. Look...all of these issues were easily corrected but not that long ago...never had these issues.
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December 2023 by RD D
Worst business operation I ever witnessed. Went there 8:10 was third in line and thought great this will go fast.55 minutes later, I was still waiting first in line. While the clowns ( approximately dressed in red ) played on their phones in the office. Meanwhile six exterior wash vehicles drove right through. Why can’t they wait in line like everyone else?I finally had my wife get out and move the cone and left. I would not go back even if I had 6 months of free washes.If you want to waste time and money this is the place to go.Rick D
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December 2023 by Amber Uhl
The works! Super or platinum with interior is the way to go! Wash, wax, dry and Vacuuming the car. Love this car wash. Been going since I’ve started driving at 16 years old.
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December 2023 by Zachary Costello
5 cars in and waited over an hour as they let tons of exterior cars ago ahead. You’d think it’s be the opposite. My feedback is to have a estimated wait time in line. I had a funeral to go to and didn’t expect to be stuck in line for over an hour. I tip well and always appreciated hard work, but something is off here. Seemed like no sense of urgency.
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October 2023 by Kristina
Absolutely love going here . Best car wash I have ever gotten . Vehicle looked showroom after it was completed because they hand dry and the mops do it right . The wheels looked just as gorgeous . Was sick and tired of the touchless washing at other places, try running your finger over that when it’s done because there is a layer of grime underneath and that’s not clean , wasting your money .5 stars ⭐️ for Kuhnsville car wash !!!!!
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October 2023 by joe dietrich
Just spent $37. on deluxe inside and out cleaning. Sand was still coating back mat of my 4Runner. Asked attendant to take care of it. He indicated that it would be an extra charge. $37. for 10 minutes of their time and they couldn't wipe sand off my mat ?Service: Auto interior vacuuming
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September 2023 by Patricia Donio
This is my favorite car wash, and I've gone here for years. Today was unique in that my front windshield was still buggy after running through the wash! So, when the attendant waved me on following his hand dry, I rolled down my window and pointed to the various bugs while telling him, "But my windshield is still buggy!" After a couple rounds of applying more pressure and making it cleaner but still buggy, the attendant spoke with management and had me run through the car wash again free of charge! This place is quality through and through! Thank you, Kuhnsville Car Wash! You get a Gold Star!
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September 2023 by Jaschell Walbert
Horrible job today, never had an issue before, but it's been a while. The interior was the issue, they called me over like it was done, no one asked how it was just stared at me while I had to point out places that were not even attempted to be cleaned, not sure how these kids weren't embarrassed. 50% of the car needed to be "re" cleaned by me showing them what to do. Extremely disappointed and I'd love for my money back. The doors and back seat were not cleaned at all. Pictures were drivers side door after I left because I was frustrated needing to tell them how to do their job.
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September 2023 by A J
This used to be the best car wash in the area but the last three to four tines have been disappointing.Water marks left unwiped, bugs left on the bumpers, windows with smudge marks probably due to dirty rags used.No air freshener left in the car when they are the ones offering it with the type of wash.I go for the top wash option which is not cheap, to see the car not cleaned the way it used to be makes me not want to go back....I shouldn't have to ask the staff member to clean a visibly dirty car panel.The upper management needs to look into retraining the staff.
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August 2023 by Jessica Y
Absolute worst experience. Do not recommend. After over an hour long wait, with only 7-8 cars ahead of me and $50 later, I'll be re-doing everything at home. It was very poorly cleaned, interior and exterior. Grass still on side of car which I pointed out prior to washing and they said not to worry about it, ... and then at the end I asked for clarification about how some dirt was still on leather seats when I retuned to my car after they cleaned it and they called the dirt, "stains". Came right off when I used a rag when i got home. I even told the guy who took the payment and order, I'd pay extra for anything but after waiting an hour I wanted it done right. He did mark it deep clean, but i guess that meant nothing. So disappointed, wish I had my time and $50 back for the job and tip. ... Be sure to check the work before tipping, not after.
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August 2023 by Phil K
Bought the interior cleaning package along with the exterior wash. Got home and vacuumed it properly, wiped everything off nicer. Honestly, it was like having my 17 year old son do it but paying a professional fee. I really was that satisfied and likely would only use them as a wash. A touch less automatic wash would probably do just as nice as job.
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August 2023 by Jungae B.
Car was not cleaned enough in spite of high price for my suv ($18).. nice workers but not detail oriented in my view..
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June 2023 by Roberto H. Oikawa
Used to be better and more caring. I’ve been a client for more than 5 years and can say the quality of the service has dropped. Still a good option, but don’t expect an above and beyond as in the old days…