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October 2023 by Jim Schwartz
We have had a string of positive experiences with this business over the last 3-4 years. The staff is knowledgeable and attentive, the quality of the work is consistently first-rate and service has been completed in a timely fashion.
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February 2023 by Sabian Andrews
Genuinely the sweetest and most respectful jewelers around. I had sub par jewelry I wanted sell, and most places turned me away immediately. Here, they took the time to explain why my item was sub par, how to tell if other items were, and more. The time they took to answer all my questions meant more to me than selling the jewelry!
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October 2022 by Paul Mazzucco
I have used your repair services twice now with amazing customer service and results. I have recommended you to three friends and coworkers so far and will do so in the future. You are now my one and only go to jewelry store. I genuinely appreciate the customer experience.
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October 2022 by Annelyse Kolovich
Friendly, accommodating and excellent service, so glad I chose this jeweler to take care of our family heirloom! I will gladly recommend them to anyone who is looking for beautiful jewelry or services.
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September 2022 by Donna Genay
Sam and Scott are always friendly and accommodating when I come into the store. They’ve treated me well and are helpful with repairs and searching for new items.
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August 2022 by Spy Shuffle Tabletop Game
DO NOT BUY FROM HERE!!!!….I MADE A PURCAHSE AND WENT AND GOT MY OWN GIA REPORT, THE DIAMOND MAY AS WELL BE FROZEN SPIT…IT WAS SUCH POOR QUALITY. I WAS TOLD IT WAS SOMETHING TOTALLY DIFFERENT, A MUCH HIGHER GRADE AND I WAS OVER CHARGED AND RIPPED OFF…ON BOTH ITEMS….DO NOT BUY FROM HERE UNLESS YOU DEMAND A GIA REPORT TO PROVE AUTHENTICITY….DO NOT BUY FROM HERE…You’ve been warned. These people have been in the industry for decades, so they know better but will still smile in your face, take your money and sell you garbage. JUST STAY AWAY…if you can’t get a GIA report stay away. GIA is recognized by the whole diamond industry and will give you a true report on what you are getting.
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July 2022 by Ernest Yeagley
Scott did a resizing on my 43 year old black onyx 10k gold Masonic ring. Upon looking it over after he did the work, one would be hard pressed to find anywhere on the ring that it was cut and resized. After the resizing, he cleaned and polished it up. The stone and the gold band looks as though it was just purchased brand new. The ring fits perfectly and am hardly aware that it is being worn. Customer service was great and the order was filled promptly. Highly recommend Lehigh Valley Jewelry & Exchange!
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June 2022 by Barbara Stokes
My repair experience was extraordinary, beginning with the item dropoff. The staff was extremely helpful and polite.
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August 2021 by Francis Li
I walked into this store because I simply needed help with finding a fitting box for a gift I had bought for a family member. I really appreciate how the nice lady helped me out, I really wish I would have asked her name. I will definitely be going back as I need two rings to be sized. While I was in there, I also could not help but notice the beautiful selection they had. If you are looking for a nice piece of jewelry definitely go to this store. A little kindness goes a long way and it's places like this that make a difference and stand out.Thank you!
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February 2021 by Yesenia Paulino
Could of had better customer service. She made the process very difficult. She told me shortening my bracelet would take 3 weeks plus another week until the owner comes in. I asked a question which she responded with rudeness and sarcasm. I do intent to wait and pay for the service. Hopefully, the bracelet will be cut to where I asked.
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February 2021 by John Fry
I have always had a positive experience at this store. My jewelry needs are always met.
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October 2020 by Katrina Cheatem
I definitely could have received better service.The workmanship on my jewelry repair was sub par and as a result, I had to return for them to correct the work, for which I was almost charged twice due to a lapse in internal communication. The owner Deb did call me shortly afterwards to apologize for the confusion, however by this time I had already decided I wouldn’t be back. I also had to wait over two weeks for what should have been a simple solder and to have my jewelry still not soldered properly was disconcerting. On a more positive note, the staff was friendly, but I expected much better service. I hope this feedback will prove helpful with their internal processes.Thank you.
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June 2020 by David Gobrecht
Best jeweler in the Valley!
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February 2020 by Loretta McGlory
Employees were fantastic. Down to earth, polite, helpful. The diamonds were stunning and priced right.
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January 2020 by Victoria Mihalski
Needed to have my wedding resized due to Arthritis. They did an excellent job. Even kept the inscription on the ring. Thank you, I am a married lady again!!
