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October 2023 by Steven S.
I am so happy doing business with Lexus of Lehigh valley From the time I purchased my car to each service I am so happy to do business here. Everything is done seamlessly and professionally. This is a first class car dealership!! I HIGHLY recommend this dealership!!
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September 2023 by F B.
An absolutely perfect buying experience from 1st phone call until taking the NX home. Agency itself is very well organized and relaxed. Thanks to the entire team that processed the transaction. Management is first class. Special thanks to Kody and Malak. 2024 NX Emi/Red Luxury.... the couple from Blue Bell. Kody was our customer Experience Manager (sales agent). Straight forward ... did everything necessary to make the sale pleasurable. Other car dealers should take lessons from Lehigh Lexus.Buying was great experience HOWEVER before you purchase an NX please know there is no spare and parts are hard to come by. Have been waiting 25 days for a front windshield with no ETA. I regret buying an NX. Sorry we bought a Lexus.... UPDATE... still without front windshield since early Sept.. today is 10/18.. ETA keeps changing negatively. Worse vehicle ownership I ever had. No parts availability a disgrace... No Excuse.
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September 2023 by Syed Ali
I had the pleasure of working with Jake. He was knowledgeable in all the vehicles and services offered. He showed me the value of all the services and didn't put any pressure to purchase. This was by far the best experience I ever had buying a car. The dealership brought over the car to my home for the test drive and delivery. I would recommend Jake and this dealership to any friend or family member.
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September 2023 by Steve Parkansky
We just purchased a 2023 Lexus RX 350. First, we love the car. Our salesperson was James. It was the best car buying experience. All of the staff were very cordial and helpful. We received a great offer on our trade. It was truly a no pressure and easy experience. Everyone ensured that all of our questions were answered. The sales manager, Dan, also checked on us several times. The Lexus of the Lehigh Valley business model should be used at all dealerships. This is our third Lexus from them. We highly recommend them. When the time comes for our next vehicle, I am sure it will be at LOLV.
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September 2023 by Kristina kim
We drove 1 hour and half to the Lehigh Lexus dealer and didn't regret for a second. It was truly a great buying experience for us with James Kelly's assistants. We weren't planning to buy it today but couldn't resist James's kind service and just bought it right there. His tech support team associate Mike G was amazing. He helped us set the phone to the car and showed us step by step about all the functions that came with the car. We'll definitely recommend our friends to James and Mike G. Thank you!
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August 2023 by Dan Whitzer
What an easy and great experience. I worked with Jake Boyle on purchasing a 2011 Honda Ridgeline that had been traded in to the dealership. I’ve never had a salesperson do so much work to make a sale so easy. He took pictures for me (even lifted the truck to take underneath pics) and got a recall done for me before the sale. He was communicative and had everything ready when I got to the dealership. Which was amazing since I drove an hour and 45 min to get there. I was in and out in an hour and 15 min, including test drive, which was incredible. I’ve never gotten things done so quickly before. I didn’t feel like I was just another sale or anything like that because I was buying a used car either. He made me feel good throughout the whole process. Honestly it was like working with a friend, which was great. I’ll probably be driving an hour and 45 min at some point in the future again because it was just so simple and easy. I highly recommend working with Jake and the dealership.
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August 2023 by Jennifer Kling
Buying a car with James Kelly, Carl, Destiny and Mike G. at Lexus of Lehigh Valley was a terrific experience. Their team is gracious and kind with absolutely no pressure to purchase. It felt as if their aim was to help me find a car which matched my family's needs and my budget while treating me like an honored guest.
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July 2023 by James Haddad
Lexus of LV is simply the best. Chuck, Dylan, and the whole team made me feel at home. Took a IS350F sport home and got a good deal. Came all the way from NYC
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June 2023 by pir arshad
I purchased the 2018 Lexus LX570 , on 05/17/2023. Since the deal was good , I went All the way from Maryland a 220 miles to get the suv. The dealership help me with financing and got the SUV. Since there was a missing truck mat and the sales man Mr Jake Boyle gave me a WE OWE voucher for the mat.Since then I am calling 2 time in a week to ask for the update shipping for the mat, and they keep ignoring me. Just advising the we will call you back, which they never did in this 23 days yet. I call yesterday to the sales manager and left VM. But no one call back. It’s quite disappointing.I already purchase the mat from eBay. But didn’t like their service.
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June 2023 by Ahmet S Yayla
I want to express my gratitude for the exceptional service I received at Lehigh Lexus, particularly from Rich and Dante. They have been incredibly helpful and knowledgeable in assisting me with my Lexus LS and Lexus GX cars. The quality of service provided by them and the entire team is truly outstanding. I feel confident and at ease knowing that my car is in capable hands, and I no longer have to worry about unqualified individuals working on it. Lehigh Lexus is undoubtedly the go-to place for car service, and I highly recommend their services. The staff is friendly, professional, and the level of service is top-notch. I would like to extend my thanks to Rich, Dante, and the rest of the team for their exceptional support!
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June 2023 by Kristen Thran
My sales person, Dylan, was great to work with. He was very communicative and patiently answered all of my questions. Jake brought the car to my home for a test drive and was polite, friendly and knowledgeable as he walked me through all of the features. I have a feeling that I will never purchase from another dealership after having worked with LOLV. Amazing service! This was my best car buying experience ever!!! Thank you!
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May 2023 by Kristin S
I had a wonderful car buying experience at Lexus of the Lehigh Valley! Jake Boyle was so helpful and attentive. I was looking at cars at a few other local dealerships but Jake’s outstanding service won my business. This was a Mother’s Day gift to myself and when I got in the car there was a Mother’s Day Card from Jake and everyone at the LoLV. Before I left Bryce spent a ton of time walking me through how to use all the technology in my new car. He even helped me set up the Lexus app on my phone and helped me sync my phone to the car. This was hands down the best car buying experience I’ve ever had thanks to Jake and Bryce!
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May 2023 by Randy Ziegenfuss
Lexus of Lehigh Valley has been my car dealer for well over a decade. Both sales and service....outstanding. I recently purchased a vehicle and had a topnotch experience. Jake found me the perfect model and put together a fair deal. Danny followed up with the tech and the paperwork and was super helpful. A truly frictionless buying experience. My experience with the service department has been equally topnotch over the years. Highly recommend Lexus of the Lehigh Valley!
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April 2023 by Carolyn Frisch
I recently bought a new car here on Monday and had the BEST experience ever! Lou Ann helped me with all my questions and made me feel super comfortable with my purchase! The place was beautiful, super clean, and very welcoming! Lou Ann was super personable and knowledgeable! I’ll definitely recommend this dealership to any friends, family, or clients!
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March 2023 by Shakirah
I bought my brand new car at a Lexus dealership in NJ and had a terrible sales experience. I had to bring my car to Lexus of Lehigh Valley for inspection and had an amazing experience. From calling the dealership to working with Luke in the service department, I was in awe of how great the customer service was.I will absolutely be buying my next car here! This will also be my preferred dealership for servicing.I’d recommend my family and friends to this dealership. They provide the experience you deserve when buying a luxury vehicle.
