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March 2024 by John Moskal
Had a B service completed that cost $900. I thought that was high, so I called Tom Masano MB, who priced it at $600! Not going back.
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March 2024 by Ch Ch
Juan Martinez professional and highly recommend him.
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March 2024 by ricky hostetler
Outstanding service from the moment you pull into there service department with your vehicle. To the loaner vehicle while yours is being service. Every rescue rep in there is top notch. Highly recommend!!
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March 2024 by Nathan Shriver
Great service always from Jonathan and the crew at MB Lehigh Valley Service!
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March 2024 by Guempes Charles
I am very pleased with Juan. Juan always courteous and very professional. Juan took the time to explain in detail the works that needs to be done in the car.
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February 2024 by Leo Fonseca
Great service very attentive.
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February 2024 by Carlo Ramelah
Joe provided exceptional service during my recent appointment. He was punctual, professional, and demonstrated extensive knowledge about the task at hand. He addressed all my concerns with patience and ensured that the service was completed to my satisfaction. I highly recommend Joe for his excellent service and expertise!
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February 2024 by Matt Strode
Juan and the team always take care of me and my vehicle. Very efficient and super customer service/experience focused. Best in the biz.
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February 2024 by Bronson Miller
Juan and the team at Mercedes are top notch! I've worked with Juan for years and I never have an issue. I would 100% recommend
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February 2024 by Jose Hernandez
Had a my rear sub frame done do to a recall car was unsafe to drive and I didn't get a rental ... but a day later a friend mine that has same car.. and he has same problem took his car inn and got a rental... I spent over for hundred dollars just to get to work late every day ? not trust Worthy smh
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February 2024 by Jay Barry
Juan at Mercedes Benz at Lehigh Valley did an outstanding job during my service call for my E450. He was courteous and answered all my questions - very knowledgeable and thorough.
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February 2024 by Jerry Kuhns
Very professional and courteous
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February 2024 by Olivia Nolt
Since 2005, I have come to this dealership for service. I've received nothing but outstanding service from Rick and his crew! Everytime I go for either service or yearly inspections, they keep my car running like it's brand new...on top of it, you leave this place with a car that looks like it's been waxed. A joyous site because in this weather, it's a challenge to get washed. I have to say, it's been nothing but a great experience, the last 19 years. This is coming from a person who rarely had service visit that was positive. Having owned a Cadillac which I loved, and several other brands that were not high end cars, unfortunately anytime I walked in the door, I rarely left without dropping a minimum of $500 plus, and that was 35 + years ago. That hurt. On top of it, the zero trust factor in the other brands service departments, were the worst. I never went without the feeling of dread, to any car appointment for service or inspection. On top of it, they have a hotel type lounge, for people who want to wait for their cars. With an amazing coffee machine, and any snack or pastry imaginable!If I'm not mistaken it may have been one of the first places, we had ever seen a waiting area for their customers, that was as tastefully set up as this one was! Bravo!Olivia Nolt
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February 2024 by Mary Lavin
It was so nice to meet John for the first time. Impeccable service, as always. I haven't waited at the dealership for a very long time, and your renovated waiting area is even more inviting and fabulous. We've been customers for well over 20 years. That alone says a lot!
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February 2024 by Jacqueline Proverbs-Payne
I bought my first Audi at Knopf from Donato, so I’ve been coming to this dealership for many years. Bought other vehicles from other dealerships but was there yesterday for an A service for convenience of location as my past service experiences were not conducive to returning. However, yesterday’s service experience was pleasantly memorable. After the appointment and my vehicle was returned to me, I said to myself “they finally got it”. Thanks for the experience, Jonathan. Always great to chat with Donato.
