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June 2023 by Miguel Valentin Robles
Well, I went to this place because it was the closest I had and I explained to the girl who was there at that moment so I could fix my cell phone so she could help me and she was very disgusting with the customer and that is not done, they are rude, there is in that local metro PCS store, I hope they pay more attention because with that reputation they are not going to get anywhere. If the client comes up with something, don't come out to the client with rude things, ok. Thank you very much and have a nice day.
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January 2023 by Vicki Steckel
Was there this past Saturday and the customer rep named Alli was so rude and didn't even seem interested in helping us or anything. Wanted to get the free upgrade for my husband's phone and she said there are no free upgrades. I also wanted to get a phone for my grandson who's screen got cracked last week. I did, fortunately, have insurance on his phone and it's coming tomorrow. But this woman acted like she couldn't be bothered in helping us or even trying to find a deal for my husband. The man who worked there before was so helpful and accommodating. I had gotten 3 phones there last year and he was very helpful. And when I made the comment about the phone number not working for the store, she said that was not her problem.
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November 2022 by Smoothgravy
HORRIBLE..I asked the young lady if she could change my number and she told me I had to call customer service for that..I said but you were the one who gave me the number in the first place..she then proceeded to tell me that there Was nothing she could do for me and if I didn't leave she was going to call the police on me..I will never go there again..?????
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July 2022 by angie denny
This lady was beyond disrespectful. Ignorant takes all shapes these days.She was so bothered to help us and do her job.As we were leaving she called us rude names in Spanish and then followed us out of the door to yell some more.Don't worry Ms thang we will never come back.
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June 2022 by Angel Claudio
Lady was very nice and helpful and resolved my issue easily.
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January 2022 by Alaisya Gruver
Friendly and knowledgeable employees, and amazing prices
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December 2021 by Dana Brown
I love it
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August 2021 by P. Os Chelle
the beautiful girl with 2 color painted hair, is the best with CUSTOMER SERVICE A n g i e . ✨
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November 2020 by Juliana Perez
Bad company, They want me to pay to use my own phone with my same metro sim card !!!Taking advantage to make money of their own old customers for no reasonJust switched to new service, happy that i dont even need to call them when i want to switch my sim to other phone.
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November 2020 by Juan Sosa
my unlocked new phone wont work just so i go return it and buy thier own BS phones
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November 2020 by Evelyn Lantigua
Bad service , never try to help the customer with what they need.
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November 2020 by Emely Lopez
Bad service
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November 2020 by Ryan Park
I have been recommended by my friend to stop by for their help, Steve and Glory was courteous and helpful. It was fun and friendly experience. I would recommend the place.
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October 2020 by Phyllis Bleach
Best phone store in town! STEVE IS AMAZING!! He actually listens to my concerns and helped me out with much ease! Great energy and great staff
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October 2020 by Luis Valentin
Angie is the best at what she does if I cang figure it out she is the one to go too or Kelvin they are the best thanks go to this location
