-
December 2023 by Jennie T.
Calling to start up internet and phone keeps ringing then someone picks up, then hangs call up. I always have an issue with this specific metro store. If you don't want to do your job find one you'll actually participate in. Lots of other ppl would love to have your job and actually do it. Metro do better.
-
December 2023 by S Hawk
Customer service was friendly
-
February 2023 by Lori Boyington
This Metro on American Parkway was wonderful. The sales person was knowledgeable and very helpful. Definitely recommend if you're looking for a phone.
-
January 2021 by david berge
Store was clean. Ryder i think that was his name was knowledgeable and able to answer all of my questions. Even set up my new phone transferred all my data too. Ryder deserves praise. Always a pleasant experience in that specific location. Thanks Ryder
-
January 2021 by Larry Duckworth
I spent 3 days trying to access my $30.00 Alcatel rebate on line. No luck with the Whitehall store or customer service on line, I took a suggestion & went to the next nearest Metro by T mobile store for help... Which happened to be American Parkway.Bingo! Ryder knew exactly where to start to unfold the mystery. Then what to my wandering eyes did appear...the woman I've been searching for to help me. Lori!!!Their professionalism & Metro knowledge base had my weekend off to the best start ever. Mind you this 30.00 rebate will have you swimming across the ocean unless you tap into these professionals!Nothing like "TRUE" METRO by T mobile professionals. My new "Go To" store with ALL the customer service I expect!!! Thanks, 4ever friends.
-
January 2021 by Justin Panko
Good service=good reviewAllen st customer, but this location has amazing employees
-
January 2021 by pamela fazio
Oh my perfect customer service support from Lorraine I traveled two 4 different stores trying to get help and Lorraine fixed my problem within two minutes this is now my permanent store. Metro needs more people like Lorraine
-
January 2021 by Stephanie Cooper
Best customer service ever!!!
-
January 2021 by Angela Rushing
Awesome stores
-
November 2020 by Juliana Perez
Bad company, They want me to pay to use my own phone with my same metro sim card !!!Taking advantage to make money of their own old customers for no reasonJust switched to new service, happy that i dont even need to call them when i want to switch my sim to other phone.
-
November 2019 by Andres Acosta
The Customer service at this store is very nasty disrespectful , there is a lady in the afternoon hours who’s very aggressive rude has Cero customer service skills .
-
September 2019 by vicentyana .
Horrible costumer services
-
July 2019 by Raul Veras
(Translated by Google) The customer service does not exist..they are like animals talking like animals..I went on a Saturday at 4pm and will never go back
-
April 2019 by Sarah Hammerstone
Beware!!!!!!! Worse customer service on this planet. The employees there were so rude and ghetto, I would never deal with that store if it was the was the last phone company in the world.
-
February 2019 by Nova
Worst store I've ever been too. Called and they took #1 forever to pick up, then when they did they hung the phone up Immediately without saying a word to end the ringing
