-
December 2023 by steve sanker
The load wasn't picked when we got here for our appointment. Took 2 hours to get through the line into the facility and the line at the shipping office. Then they say you're late and a work-in now. They didn't care about their delays, broker refuses to pay detention, then they are picking the load as they go, it wasn't ready to be shipped. 6 hours later the truck is only half loaded. Making them unload and leaving empty, this place needs to be investigated for using ok site delays to make ppl work ins and avoid paying detention.
-
November 2023 by logan1431
Been coming here for years, drop and hook. 9/10 times takes over a hour to get in and out. Also have 3 trailers there with smashed electrical boxes from their jockeys backing trailers into them.
-
November 2023 by Nathaniel D. Saddler
Spent so many people posted negative reviews and people only want to post a review when they have a negative experience I wanted to make sure that I posted my positive experience. Anyway I got no complaints the guard shack was professional and courteous. Got right in and right out. Office staff was phenomenal. All in all I didn't have any complaints. Hell even the yard jockeys were very cool.
-
November 2023 by Baljinder Singh Ghotra
I wish I could give them 0 star. The worst facility I have seen in my lifetime. This facility and management is joke. No body care here for the value of time and everybody is arrogant here. It took them 8 hours to load me even I checked in 30 mins before my appointment time.
-
October 2023 by Michael Madrazo
They have a 1.9 review rating for a reason. I read the reviews before arriving here and thought that maybe I would be lucky and not have to wait as long to get loaded. I was dead wrong. I’ve been here 14 and a half hours and still not loaded yet. Make sure that you have enough diesel, and food. You might as well just go in the sleeper and get some rest. They will make me late for this current delivery. They will make me late for my next pickup. So they’ve completely ruined my whole weekend because I will have to reschedule this load and cancel the next. If you can avoid this place at all, please do so. I’m begging you. Do you know the level of patience required to expect something to be done in a timely matter and 14 hours later nothing has been accomplished. Even the drop n hooks are having to wait. How can they possibly stay in business with this type of performance?
-
October 2023 by rico vazquaz
I would've gave this place zero/negative stars if that was an option. My appointment was at 2pm, I finally got a door at 530pm but they didn't start loading until 730pm. It is now 1030pm, I still have a 6 hour drive and they're still not done loading. This is the absolute worst place so do yourself a favor and DO NOT book a load from here.
-
October 2023 by Juan Diego zapata
The entrance is through the gas station on the corner of Proper Rd It is by appointment only, you cannot wait at the location, there is a truck stop to the west, exit 45.
-
September 2023 by David Darrell
Guards are OK. Office personnel are rude, disrespectful, condescending and get off on hassling drivers anyway they can. You will be here for hours getting a live load, don't ask or you will be here longer. Office smart, truckers dumb is the general philosophy. Follow all rules or else they will lecture you. If you call out their disrespect they blame all the truckers before you that interrupted their cell phone time with actually making them do their job. Less than 2 stars for a reason, they EARN the hate.
-
July 2023 by Brian Bechtel
This is a note to myself: If I ever come back here for a third time as a live load (you have been here hundreds of times years ago for drop n hook, which isn’t ideal either) I deserve everything I get. Checked in 0530 for 0600 appt. Not loaded til 1100. They don’t pick the order til you show up. Missed my delivery appt and load the next day. NEVER AGAIN
-
July 2023 by Roman Patsarynyuk
All negative reviews are true, google need to add 0 star for reviews. Arrived 13:00 for 14:00 appointment. Received door at 15:00, now 19:00, only 7 pallets of 24 inside in my trailer. Super lazy people working here, they don’t care about your log. Already late for my 5:00am delivery, and still not loaded yet. If you waiting for the miracle, that’s not gonna happen. This place not for the trackers. Avoid!!!!!
-
July 2023 by Jasur Shukh
Never will come back, do not delivery here. Wast of time. I had appointment at 7am I arrived at 5AM and checked out at 4PM
-
June 2023 by Maxamed Aadan
I. Think. Shipping. And. Receiver. They work. Free because. They. Are. Zero. Respect. I waiting. Load 9. Hours. They. Don’t. How. To. Work. They’re. Only. Know. How. To. Smoke. Outside
-
May 2023 by El GHALI Jlaidi
Got here at 6:25 am(appointment at 7:00am)it’s 2:40 pm now and still waiting to get loaded.this place has no respect
-
May 2023 by Tracy Roegner
Never had a problem here, but I also drop and hook on the tanker side. My dog likes the little grassy area next to were we drop the tankers at. She gets treats and pets from the guards all the time.
-
May 2023 by Benjamin Schadrac
Ya, it's slow but I was already mentally prepared for it. Jose was professional and so very nice. Excellent customer experience.Vista Trans/VS Carriers Holdings driver
