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November 2023 by Lashatia Aldridge
I came into the dealership with the expectation on just looking at a vehicle i was interested in. I was welcomed by Dillon Crispin with a smile and the willingness to help in any way. I do not like the car shopping process but i stated my wants and needs and Dillon delivered. The entire process was quick and easy. He had me out of their just in time for my personal event.
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November 2023 by Cristian Mike Peralta
It was good the ladies at the checkout were nice and fun to speak to. One thing though that was weird, they did not print out what they did to the car on the receipt? If you are provided a service and pay for it, shouldn’t it be printed on your receipt? Looks extremely suspicious….
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November 2023 by Gerry Graumenz
Very happy with the dealership and with Dave, our salesman. The car is great so far, only had it for the weekend. As long as everything on the we owe list gets done I will rate the experience 5 stars ? Bought a 2020 Chevy Bolt.
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October 2023 by Kassandra L.
I have to agree with a previous reviewer. Very unprofessional sales person was "helping" me look for a vehicle for my growing family. For one, he didn't introduce himself with a hand shake or anything. He was just very eager to make the sale and receive the commission. When I asked if he had any business cards available so I can keep in touch, he gave me a back end story of how he left the dealership, went elsewhere, returned back and his business cards were misplaced? The environment inside of the dealership was very off.... Cold. Not friendly whatsoever. I won't be returning in the future and advising friends and loved ones to stray away!
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October 2023 by Charlotte Lauer
My regular oil change went well. They always have hours to suite my hectic schedule. You’re always greeted when entering the business. And acknowledged when leaving too. Very friendly and knowledgeable staff.
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October 2023 by Ditina Ghetia
I have been receiving service from Outten Chevrolet for last few years. It has been great. The manager and other staff members were very polite, very attentive and facilitate all of my needs including car service, registration very smoothly. The Outten provided me with pick up and drop off service since I didn’t have anyone to come help me drop off my car. Their pricing is very fair. They care about their customers, accountable for the services they provide. My family also started to go here. They come all the way from NJ to get their car serviced at this Outten Chevrolet. Thank you Outten Chevrolets and the manager Mike Andrew who goes above and beyond for his customers. I am moving out of the area and will miss this place.
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September 2023 by Joseph Doe
Due for Oil Change & Tire Rotation, scheduled service at Outten Chevy. Service Tech, John observed that I was also due ( not overdue) for a State Inspection (while my car was still where I parked it for service) . I appreciated his attentive observation.Also while waiting for service to be completed, a female employee ( a cashier?) walked thru waiting room, and observed a disposable cup left behind by another customer. She asked if it was mine, I said it wasn’t, and she promptly disposed of it, keeping the waiting room looking good for incoming customers. I quiietly admired the consciencious observation and willing attitude of this individual. Car service completed in reasonable time and cost. Would definitely get serviced there again.
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September 2023 by Tori
Neri made the process easy and very professional. If you’re looking for a new vehicle I definitely would recommend her!
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September 2023 by Christopher Hanninen
I recently purchased a new car here. Thoroughly pleased with my experience I'd like to highlight a few things. The team was not pushy at all, patient with every question, friendly, and most of all made the process not only comfortable, but speedy. I'd like to specially thank my sales person Zach Romig. At the point I arrived at the dealership I was already exasperated with the car search process. Zach was personable, knowledgeable, friendly and funny. When we did the test drive, while asking questions about the vehicle, I felt at ease that I was in good hands and it rejuvenated my motivation to find my new ride. Above all else he was honest, and that is truly what got me to make the decision to buy. I will definitely be coming here for my future vehicle needs!
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August 2023 by Julie LaRue
Everyone at Outten Chevy was extremely helpful and knowledgeable. My husband and I wanted to look at and test drive a Chevy Trax. We checked several Chevy dealerships in our area, but no one had any in stock. Luckily, we found Outten. They had a whole fleet. Zach, our salesman, was very approachable and authentic. He showed genuine concern that our experience was the best it could be. He and Jason, the sales manager, were also extremely helpful in making sure that we got the best deal possible. Zach was great to work with and really went above and beyond to secure the deal and ensure that everything was top notch. He even stayed with me after his shift to show me the car’s many features. It was a pleasure to work with him and everyone at Outten. I would highly recommend Outten to anyone looking to buy a new or used vehicle.
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August 2023 by Robert Warren
Didn't clean the mess up under my truck after changing the oil. Let 4 lug nuts loose and stole center cap off my truck. Then after confronting the manager Very aggregated the employees through it was all funny. Do yourself a favor and STAY AWAY FROM THIS DEALERSHIP. Happy to take it to another dealership to get it done right.
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August 2023 by Barbara Duenas
Leasing experience was seamless from beginning to end. My sales rep Anthony communication was amazing. Answered all my questions before I came to the dealership. He used my preferred communication method which was texting. I didn’t spend all day at the dealership. I appreciated that he respected my time.
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July 2023 by Courtney Leanne
I came in on a wim to look at the GMC! Dillon and the entire staff were super helpful and accommodating. I walked out with a new car that I loved!
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July 2023 by Mike Wanyo
Outten fit my '12 Silverado in on short notice ahead of a trip to Florida. Thank you!! Had oil/filter change, new radiator hoses, flush/fill coolant, and replace the oil cooler lines that were starting to leak. The work was good and again, on short notice. Only small issue was that both fenders had oil on them from the mechanic. It was a very hot day, and it's not a huge deal. But if I was doing this myself, I would have wiped down the fenders and any residual liquid down inside of the engine bay upon completion. Again, very happy that they could fit me in and I was able to have my +10 year old truck given a thorough trip inspection. Made the LONG trip worry and drama free.
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July 2023 by Racer XXX
They had excellent customer service. When we asked about getting in for inspection, they were able to fit us in for the next day. They did exactly what we asked for, even when we changed up what we were getting done.
