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October 2023 by Steven K.
Over priced. Poor quality. $36 for a sh*tty car wash. Up charge of $2.50 for a Toyota 4Runner. Told the guy behind the counter they did a bad job and he walked away. My tires and wheels are horrible. Tire shine looks like someone blind gave it their best. Rubber floors mats filled w water. Rear never vacuumed and floor mats still dirty. The guy tried to to sell me and told me to buy a tire detail. I still tipped the workers. Ended up calling them a littleLater in day and they refunded me. Hope they see this review and realize they need to up their game if they want to charge 30-40 a wash. I'll never go back. Let them keep ripping off people who don't speak up.
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August 2023 by Frederic B.
Poor quality job overall. Had a hand wash ($45); wheels were a bit cleaner than before but still a lot of dirt; windows that were open when I let the car had not been clean and the interior spots here and there were still there. Not worth the money; I will not come back
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June 2023 by Luis Rivera
(Translated by Google) Fast service with a waiting area and the best good treatment from the owner and employee. I RECOMMEND IT TO TAKE 1 AND I WON TO TAKE THE OTHER 2. GOD BLESS YOU AND SUCCESS.(Original)Servicio rapido con area de espera y lo mejor buen trato de parte del dueño y empleado.LO RECOMIENDO LE LLEVE 1 Y SE GANO LLEVARLE LOS OTROS 2.DIOS LES BENDIGA Y EXITO.
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April 2023 by Ilona L.
absolutely rude and obnoxious! The gentlemen behind the counter was very nice but the person who scans you in was beyond rude!! terrible costumer service.
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February 2023 by John Lee W.
Have been coming here for years. I don't know what the other reviews are talking about but I am always satisfied with the service done to my vehicle. Every so often I will get the interior detailed which makes my car look like I just purchased it from the dealer!
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January 2023 by Dory Ellen F.
Today was my fist time at Spa Car Wash. I am so pleased my car is immaculate. Service was friendly and professional. Totally recommend!
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September 2022 by Scott G.
Oh my god what a horrible experience. Went in there this morning for a detail. So I started talking to the young woman behind the counter, explained to her what exactly I I wanted. I told her that I wanted hand wax and the interior condition. so the rude and aggressive response was that's not a detail what is the definition of a detail. obviously she was having a very bad day. What does the customer have to get her route abuse? If she can't handle working there don't work there. She started crying. Absolutely freaking insane. I know why This place gets a lot of one stars they're snobby they don't care about their customers and I certainly will I never go there again which I am a long time Customer. Where is the owner? Where is the manager? Not a soul there except all the workers and her they're making too much money for what they actually do.
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September 2022 by John B.
My family and I have been going to Spa Car Wash for about 18 years. In the beginning you would go there and it was a well oiled machine with even the owner running from station to station making sure that his staff was providing top level service and that every car was leaving spotless. If this was a one time occurrence I wouldn't be writing this but it seems that in recent years the attention to detail has been lacking. There isn't even anyone that looks like a supervisor inside let alone out monitoring the service provided. The cost for an Elite service is now $50 with the SUV mark-up which I don't mind paying but I shouldn't have to go home and Re-wipe down my car. It's not just water spots but they glob on so much tire treatment and don't wipe off the excess that it splatters across the side of the car and it's not easy to get off. I have always thought of this as the best place to get a car wash in the entire Philly region but if I have to go clean it up when I get home then I might as well go through a drive through tunnel for half the price and do the same touch ups myself after. Still nice car wash but hoping they raise the bar back to where it used to be.
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July 2022 by Jon G.
This place has gone way downhill. If you bring a high end car here be warned you will have beaners that will rush your job and use dirty towels/rough edges of towels wiping your car and scratch the crap out of it. I also think the tunnel that they claim is ever so clean is actually NOT. I used to bring all my cars here (3 cars all over $100K, one of them is a $275k Bentley) for hand wax etc all the time but never will again. Usually I talk to the owner of a business to try and resolve the problem before writing a review but #1 I don't want a refund as I don't care about the $99, and #2 I don't want anyone here touching my car ever again as they are all uneducated broke mexicans that rush and don't give a crap about their work. Anyway, feel free to see the pictures and see for yourself what you will get after getting a $100 hand wax. Real nice touch, and it doesn't come off either - those are scratches embedded into the paint. Just had to spend over $800 at Oakes detail to get the car paint corrected and NOW it's perfect. I will wash by hand with foam cannon from now on.
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June 2022 by Nancy H.
Save your money. A vacuum is always a shoddy job and so is the interior cleaning. When I've asked them to go back and fix the shoddy jobs - make sure all the crud on my carpet is vacuumed up and make sure all the crumbs are out of my coffee holder - they do reluctantly with an eye roll. I got 6 prepaid for Christmas and when they're done, so am I.
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April 2022 by Sam S.
I have a dog and needed to get my SUV detailed. I picked the $49 package and was very satisfied with the service.
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April 2022 by Joe A.
I haven't been to this car wash in over a year. I went today because my regular wash was closed. Now I remember why I stopped going, terrible job and way overpriced. Paid $30 for the ritz and the workers gave me attitude when I asked if they dressed the tires. Another worker honked a horn at me while I was fixing the floor mat( which was resting on the brake.) not one person was smiling, I guess if I worked at this dump I wouldn't be to happy either. Bottom line, went home and washed it myself. That's the last 30 bucks youll get from me
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March 2022 by Sujoy C.
They just don't care , I explicitly called in and said how poorly they washed my car and all that the guy said thanks for the feedback . No effort to even know what went wrong I anyways will write to Volvo corporate hope they care then
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December 2021 by George Augliera
He's the best! A perfectionist who treats every car the same!
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December 2021 by Anna D.
Wow - 50 for what?? I literally was there 7 minutes total. There were large crumbs in cup holder and it did not even look properly wiped down!!! Do yourself a favor go to great Valley car wash and pay 15 bucks and get the same thing.
