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June 2023 by Brendaliz Muñoz
The staff is always friendly and helpful
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March 2023 by Volkswagen P.
This is one of my favorite places to shop, my car never seems big enough for everything I can buy is all there, from foods to things we need daily use of products.
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March 2023 by Kathy T.
Membership-only warehouse chain selling a variety of bulk grocery items, electronics & home goods.This location has a gas station, where the gas prices are so much cheaper, it actually pays your membership off after using a few times. I paid $3.13 a gallon for unleaded, which near my house it's $3.49-$3.39 ( with a membership to that gas station ) they have optical , tires and batterie service for your car and a nice food court after checking out. Prices are cheap for the food court. They have a larger bakery department then the Sams club that's closer to my home, which doesn't have a gas station. Traffic isn't bad at all if you go late morning. If you look good, there is always extra goodies on clearance. Place is very clean and welcoming. I had put some large and heavy items in my cart, and pulled my back out, I spoke with a very compassionate and friendly worker who suggested after I check out , to have them page one of the cart employees to help me, to put all my items into my car. Which was such a relief for my. The young gentleman was so nice and caring, treated each item like there were fragile while placing into the back of my car. He seems to love his job. The only reason for losing 1 star , can't seem to understand why, they have an employee at the door who won't let you in without showing your membership card. You can't pay for your order without scanning your membership card, so that's a wasteful point to me, especially when she has a line of people trying to come into Sam's and shop.
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March 2023 by Ashley Elissa
My fiancé and I found a fire pit online that was significantly less in price at Allentown location vs the store we normally go to, Temple, and decided to take a drive up that way after the app said they had 6 of them in stock. We didn’t see them out and asked Jodi for help who looked it up by the item number. She then asked another gentleman who looked in to it and told us that model was discontinued and their inventory must have been incorrect. They told us to check at the Temple location as they had 6 or the Easton location who had 14. When we explained we actually live closer to the a temple location but the price was different at their store they were very apologetic and offered us a $20 gift card for gas to make up for our time lost coming up there. We were already so blown away by the customer service but it doesn’t end there! Jodi took it upon herself to start calling the other stories to verify they actually had these in stock and if they could set one aside for us so we didn’t waste anymore of our time going to another location and having the same issue. She called the temple location who did have them but did not want to put one aside without us paying for it ahead of time (take some customer service lessons from
The Allentown location!) and then wouldn’t match their price so we decided against proceeding with purchasing from them. In the meantime, Jodi had arranged to have 3 guys pulled off the floor and checking the stock room without us knowing trying to find the fire pit for us and when we were about to call it quits after she was on hold with the Easton store, Bobby, Jacob and Izzy came around the corner on the fork lift with a pallet of fire pits! They checked their entire stock room trying to find these for us and did! We were beyond excited and I can’t thank the staff enough, not only for their kindness and how they treated us but for taking the time to actually check and make sure they didn’t have them before they just sent us away. And on top of it, they still insisted on giving us the $20 gift card they promised us for the trouble of waiting. That has to be the best customer service I’ve ever had! Thank you so much Jodi, Bobby, Jacob and Izzy!
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November 2022 by Rrathokwe Makwera
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September 2022 by Jason Sweigert
I reward you zero stars. Today, I purchased a pack of steaks. The top two displayed to the public eye were nice. The rest of the package was filled with table scraps. Someone should be fired for this act!
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April 2022 by Têgñic Deãh
I had the best experience working with Mrs Kimberly Louis Fx! She started managing my account with my first deposit of $1000 and made over $11,600 in less than 1 week! Thank you for making the process stress free! Highly recommend Mrs Kimberly Louis Fx to anyone regarding their account managing needs! Contact her via the following WhatsApp:+ 1 (860) 556‑3122 Email:
[email protected] And thank me after making your profit
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November 2021 by Graciana López
Excelente cajera muy amables al uno pagar ? ❤️??
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May 2021 by Montanez Laura
It was very clean they were wiping the cashier area after every cart, very helpful and the customer service was great they were very curtious... looking forward to my next shoping trip... Ty!
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March 2021 by Kiki G.
Love our Sam's clubs in the Lehigh Valley. Scan n go is so convenient I highly recommend. Just got two new tires put on today to replace the two Mavis would not stand behind and let me tell you what a difference in professionalism and customer service. They explained the whole rotation thing to me (whereas Mavis did not) plus their rotation is not "rotate every 3X around the block", lol, it's much longer .. I'm sure taking into account that life gets in the way and covid, less driving and so on. Plus looks like car may need alignment and crazy thing is it is right in Mavis' notes we asked for one & they said we didn't need. If I had the energy & inclination I would fight them but I don't. Tires were done at Sams in less than an hour... not 5-6 hrs like Mavis. For the record we spent 610.00 on 4 tires just 2 yrs ago at Mavis and after 20,000 miles both front tires are shot. They won't stand behind warranty on 60k mile tires bc I did not rotate. (High risk covid.. I've barely been out lol -the miles on car are from my essential worker hubby... ty essential workers!) Much better experience all around!! Ty Sams!!
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January 2021 by Kyle F.
Good location right off is highway 22, the employees are friendly and helpful when you need help locating an item. They store is always stocked with merchandise
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January 2021 by Timothy Glen Murphy
says breathing disorders are not a disability and were belligerent about won't return bj's dosnt discriminate
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January 2021 by Dee Murphy
Discrimination against people with breathing disorders canceled membership and credit card rudest most horrible employees around
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January 2021 by Shana Y.
OPTICIAN I had an eye dr appointment at the optical center on airport rd in the Sams Club. I have been at quite a few optometrists office since I've worn contacts for 25 yrs. I have to say this was the best experience ever. Dr Tracey George is so professional, smart, thorough and very informative and has a wonderful personality! I learned so much about my eyes, my contacts and treatments than I ever had from any other eye dr. I wish I would've found her yrs ago. I feel so much better and more confident under her care.
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November 2020 by Tara Krische
Such a wonderful, caring staff and Sam's club should be proud of their wonderful customer service the staff provides. My senior parents have used them for a few years and love them so much that I decided to switch over to them as well a few months ago and glad I did.
